Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,115 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

Visit Website

Write Your review

Tell us how Pod made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pod point installer came on time and fitted the Pod Point quickly and tidily. He also took time to explain how it worked and how we should use the Pod Point. I was surprised how simple and reliable the whole process was made.”

Helpful Report

Posted 2 years ago

“Prompt installation only a few days after placing an order, engineer was great, very informative and a tidy install.”

Helpful Report

Posted 2 years ago

“Installation was booked quickly, the installers were very professional and helpful”

Helpful Report

Posted 2 years ago

“Installation completed to a high standard. Installer was polite, knowledge and talked me through what he was going to do and then talked me through my installation.”

Helpful Report

Posted 2 years ago

“Easy to place an order. Installation was very professional. Clear documentation for thr product”

Helpful Report

Posted 2 years ago

“A nightmare until a human came on the scene.”

Helpful Report

Posted 2 years ago

“Pleasantly surprised by how quick and easy it has been to get a Pod Point installed at home. - Ordered - They asked for a few basic details & photos - Next day install was offered but unsuitable, so installation took place about 10 days after ordering - The installer turned up when expected, did the work quicker than expected; and was extremely professional & helpful Only had our Pod Point for a few days so can't comment much on long term usage, but so far I've been very impressed.”

Helpful Report

Posted 2 years ago

“Great service thank you to the installers that did a fabulous job”

Helpful Report

Posted 2 years ago

“pleasant and helpful service”

Helpful Report

Posted 2 years ago

“Turned up on time was polite and informative and did a clean job”

Helpful Report

Posted 2 years ago

“The engineer arrived on schedule and completed very quickly. Very neat job.”

Helpful Report

Posted 2 years ago

“I had a pod point installed by Jonathan and I was very pleased with his service. He was professional, efficient, and friendly. The pod point works well and I have no complaints. I would recommend Pod Piont as a company to anyone looking for a pod point charger.”

Helpful Report

Posted 2 years ago

“Excellent engineer. If I could give more starts I could. Highly professional, very patient, very clean. Installation has been done to the highest standard. He has explained every step clearly. Very satisfied.”

Helpful Report

Posted 2 years ago

“Filled in survey, Pod Point installed 3 days later. Great service.”

Helpful Report

Posted 2 years ago

“Very quick to turn up and fit the equipment. Engineer very efficient and polite. Excellent service”

Helpful Report

Posted 2 years ago

“The engineer was prompt and polite within one and a half hours he had finished and in his way. The installation was very professional not a cable to be seen. Very neet”

Helpful Report

Posted 2 years ago

“A very professional service with the installation being quickly and without any fuss. I would highly recommend Pod Point to any potential EV owner. A superb service provider”

Helpful Report

Posted 2 years ago

“Excellent, on Time, Efficient, Polite, Clean and tidy.”

Helpful Report

Posted 2 years ago

“Excellent engineer installed the Podpoint. Very polite and profesional.”

Helpful Report

Posted 2 years ago

“Excellent order placed Friday, called later to arrange installation. Installed on the Monday following, on time and under 2 hours.”

Helpful Report

Posted 2 years ago

Pod is rated 4.6 based on 36,115 reviews