Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pod point installation was an easy process. Pod point kept me in the loop of the installation date and times and they worked around dates that were best for me. The engineer was very polite, professional and answered all my questions. I would gladly recommend to others.”

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Posted 3 years ago

“Very easy from ordering to installation - fitting was carried out very neatly, all cables between the meter box and charger fully concealed.”

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Posted 3 years ago

“Ordered online, this was so easy and quick and an e-mail sent to say installation in 2 days after ordering, Appointment was at 11 and Jacob turned up on the dot. He chatted about the installation, we agreed on a suitable spot for the Solo 3 to go. My consumer unit is slightly awkward and we worked a good solution to route the cables. Jacob was extremely thorough and tidy. Went through full workings and how the system works. Overall very impressed with podpoint and Jacob who installed the system.”

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Posted 3 years ago

“Quick, efficient and professionally installed”

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Posted 3 years ago

“|Tradesman came, very proffessional and tidy, job completed lt without showing how the operation and the App worked, gave him the WI-Fi code for the house and then he left, every time I try and connect my i phone it finds the Podpoint then says no internet connection, have re=set router and all other things work outside near the Podpoint, Ipads, 2 No phones 1 i phone and 1 Samsung and my car on the drive picks up the WI-Fi, please advise.”

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Posted 3 years ago

“Always brilliant service”

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Posted 3 years ago

“Very prompt service from both the admin team and the installer.”

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Posted 3 years ago

“on time, quick and efficient and very pleasant”

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Posted 3 years ago

“Great service, very tidy installation, full instructions on how to use the charger & demo also provided.”

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Posted 3 years ago

“Fast, efficient abd knowledgeable 10/10 service!”

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Posted 3 years ago

“Joel was professional and pleasant to deal with. He communicated his arrival 30mins prior and when he got to the house, he inspected the area, agreed the route and got working. Everything was set up before he left and we just need to wait for our car to arrive before we can use it.”

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Posted 3 years ago

“Excellent work”

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Posted 3 years ago

“Everything went smoothly, the installer was friendly and knowledgeable.”

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Posted 3 years ago

“Communication with Pod point was a bit hit or miss, But Jack (installation engineer),was professional, efficient and friendly. He also explained what was required and the best options for us, he also implemented electrical bonding at a reasonable extra cost.”

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Posted 3 years ago

“Original installation was cancelled at short notice but was quickly rearranged. Installer was polite and helpful and went above and beyond to please.”

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Posted 3 years ago

“Really happy with the installation. Team were very efficient, friendly and informative.”

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Posted 3 years ago

“Jordan messaged to let me know his arrival time and was then quick and efficient with the installation. Very happy with the service.”

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Posted 3 years ago

“When I initially ordered the home point charger, I encountered numerous options but lacked clear guidance on which would be the most suitable for my car. The information requested by Pod Point didn't necessarily align with my actual requirements. However, after speaking with one of their engineers, I gained a clear understanding of the necessary setup and my preferences. Once this issue was resolved, scheduling the engineer for the charger installation was swift. The assigned engineer, Jacob, demonstrated excellent communication by providing advance notice of his arrival. He arrived ahead of schedule, displaying a friendly demeanor. His efficiency and skill resulted in a clean and tidy installation. Jacob's assistance with the setup and his thorough explanation of every detail were truly helpful. I was genuinely impressed by his dedication and the quality of his work.”

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Posted 3 years ago

“Excellent prompt service, very professional”

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Posted 3 years ago

“Fast, professional, efficient and friendly service.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews