Don’t be fooled by reviews about great installation (my install was also great), this review is about living with a Pod Point Charger after a couple of years. Despite Pod Points website listing their chargers as compatible with many brands I have had issues getting over 3.5kw from my 7kw unit and Pod Point tell me their is a compatibility issue with the 8 different vehicles I have tried to charge. I have been back and forth since early April and despite multiple firmware updates and even a hardware replacement my charger is still failing to output at the specified rate, an issue Pod Point have acknowledged is an issue with compatibility they are trying to solve. The reality of this is that I have to pay to charge outside of my EV tariff time zones costing me in the region of 3-4 times the amount. On another review Pod Point made public reach out asking me to contact a specific email address, unfortunately this was just a public gesture and they have failed to respond to me. I have also emailed both their customer and complaints team, both of whom also no longer respond. Today I have unfortunately been forced to file with the courts for the cost of an alternative replacement charger due to the product not being fit for purpose or compatible as advertised.