Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,116 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,116 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been unable to add my charge pod to the app and despite two messages to the company they have not given me a response or solution.”

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Posted 3 years ago

“install was simple & fuss free. Engineer very pleasant & helpful. nice tidy job done within 48 hours. thank you”

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Posted 3 years ago

“Excellent service from beginning to end. Pod Point were very helpful and supportive during the OZEV grant application process. The order process was very slick and easy. Installation was very timely and professional; the electrician was friendly, flexible and did a very neat job with the minimum of disruption.”

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Posted 3 years ago

“Excellent service throughout”

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Posted 3 years ago

“What a great guy! Reallly pleasant and professional”

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Posted 3 years ago

“Efficient installation, exactly as discussed. Very considerate installer. Some problems with registering on website but again problem soon solved by helpful staff”

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Posted 3 years ago

“Install was quick and very straightforward. I was given a full demo of how to use it and it was all done within a few hours.”

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Posted 3 years ago

“Excellent customer service. Very rapid and convenient installation”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Great experience and professionalism. From the ordering through to the installation. Very quick and easy. The engineer who Installed the charger was friendly and patient. I would recommend Pod Point to friends and family. Keep up the good work.”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Excellent installation, very neat job and well explained.”

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Posted 3 years ago

“The survey was very tedious i understand you need pics and info to complete the installation but it took 4 weeks of emails back and forward before it could be booked in surely an easier option would be to have the engineer come out and carry out a site survey to speed up this part of the process”

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Posted 3 years ago

“The work was completed to a high standard and the engineer was very polite and helpful in explaining everything. would highly recommend”

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Posted 3 years ago

“Pleased with prompt and courteous service. With thanks”

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Posted 3 years ago

“Your technician was polite, tidy in his work, quick and efficient. Once the installation was completed, we plugged my motorcar into it and charging was carried out without a problem. Thank you.”

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Posted 3 years ago

“Pod Point provided an excellent service and most importantly did what they said they would do when they said they would do it.”

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Posted 3 years ago

“Our installer (Dave I think) was fantastic, really helpful in getting the podpoint installed where we wanted it despite the location being a bit awkward. He did a brilliant job of keeping all the cable hidden and the quality of the installation was top class. Highly recommend him.”

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Posted 3 years ago

“After 2 cancelations the charging point was fitted and the engineer was very good.”

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Posted 3 years ago

“All good so far, though I haven't used it yet”

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Posted 3 years ago

Pod is rated 4.6 based on 36,116 reviews