Not a very reliable service from start to finish. Ordered online and completed survey form. Heard nothing back. After 10 days I telephoned. The next day I finally received some feedback. Had to make changes to my supply. Emailed confirmation that changes had taken place then had to telephone as didn’t receive a reply. Arranged technician to install. He arrived 5 days early when no one was home. Then on the the day it was supposed to be installed no one turned up. Had to make a phone call to chase this up as no one informed me engineer wasn’t going to turn up. Re-arranged two days later, finally installed. Engineer was very good and am happy with the finish install.