Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased a complete install of a pod point charger for our Mini, via Mini; initially the communication was good and things were moving on smoothly; until we were told that we’d have to pay extra for cabling and then arrange the installation of the cable separately, because we didn’t want the cable run outside the house into the garage, but through the loft space, which was a shorter distance than going along the wall outside, and would’ve involved drilling holes through to outside. I asked for a rebate for the extra cost involved and was told no, due to the fact they offered an installation but refused it. None of the discussion as order or until this came up, was about the fact we would have to have it installed this way or we’d be liable for more money. I think this is completely unacceptable.”

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Posted 3 years ago

“Tom arrived within the time slot I was given, he did a great job. The installation was neat and tidy, he left no mess and talked me through the booklet before leaving.”

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Posted 3 years ago

“Swift installation and the Pod Point was installed where we wanted it. The engineer arrived on time and explained what he was going to do and did a very good job and left the place neat and clean. He explained everything well.”

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Posted 3 years ago

“Great service. Installation all went to plan.”

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Posted 3 years ago

“The Homecharge installer arrived on time, was pleasant, proficient and tidy. Gave clear instructions as to its use and happily answered my questions.”

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Posted 3 years ago

“Installer (Regional Manager?)”

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Posted 3 years ago

“Ordered installation on the Monday and came out first thing on Tuesday morning Great service and very very fast”

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Posted 3 years ago

“After an initial appointment was cancelled due to illness. Jamie turned up on time, was extremely patient as we wanted the pod point sighted at a particular position and carried out the work professionally leaving our garage clean and tidy. Would not hesitate to recommend.”

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Posted 3 years ago

“I have been unable to add my charge pod to the app and despite two messages to the company they have not given me a response or solution.”

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Posted 3 years ago

“install was simple & fuss free. Engineer very pleasant & helpful. nice tidy job done within 48 hours. thank you”

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Posted 3 years ago

“Excellent service from beginning to end. Pod Point were very helpful and supportive during the OZEV grant application process. The order process was very slick and easy. Installation was very timely and professional; the electrician was friendly, flexible and did a very neat job with the minimum of disruption.”

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Posted 3 years ago

“Excellent service throughout”

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Posted 3 years ago

“What a great guy! Reallly pleasant and professional”

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Posted 3 years ago

“Efficient installation, exactly as discussed. Very considerate installer. Some problems with registering on website but again problem soon solved by helpful staff”

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Posted 3 years ago

“Install was quick and very straightforward. I was given a full demo of how to use it and it was all done within a few hours.”

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Posted 3 years ago

“Excellent customer service. Very rapid and convenient installation”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Great experience and professionalism. From the ordering through to the installation. Very quick and easy. The engineer who Installed the charger was friendly and patient. I would recommend Pod Point to friends and family. Keep up the good work.”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Excellent installation, very neat job and well explained.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews