Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The survey was very tedious i understand you need pics and info to complete the installation but it took 4 weeks of emails back and forward before it could be booked in surely an easier option would be to have the engineer come out and carry out a site survey to speed up this part of the process”

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Posted 3 years ago

“The work was completed to a high standard and the engineer was very polite and helpful in explaining everything. would highly recommend”

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Posted 3 years ago

“Pleased with prompt and courteous service. With thanks”

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Posted 3 years ago

“Your technician was polite, tidy in his work, quick and efficient. Once the installation was completed, we plugged my motorcar into it and charging was carried out without a problem. Thank you.”

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Posted 3 years ago

“Pod Point provided an excellent service and most importantly did what they said they would do when they said they would do it.”

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Posted 3 years ago

“Our installer (Dave I think) was fantastic, really helpful in getting the podpoint installed where we wanted it despite the location being a bit awkward. He did a brilliant job of keeping all the cable hidden and the quality of the installation was top class. Highly recommend him.”

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Posted 3 years ago

“After 2 cancelations the charging point was fitted and the engineer was very good.”

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Posted 3 years ago

“All good so far, though I haven't used it yet”

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Posted 3 years ago

“Very quick, efficient process. Clear instructions on preparing photos of connection points, offered installation time within a couple of days, no issues.”

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Posted 3 years ago

“Quick, Straight Forward and excellent customer focus”

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Posted 3 years ago

“Order to fitment 24 hours Top Service”

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Posted 3 years ago

“The installation was arranged extremely quickly to suit my timetable and the person that came to install it was excellent answering any questions that I had and was very professional and quick.”

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Posted 3 years ago

“Very easy to book the installation, but I suspect ours was a very simple one - just the other side of the garage wall from the meter. Did what it said on the tin, which is what you want.”

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Posted 3 years ago

“Great installation. Jack who installed the equipment, was polite, explained what he needed to do and got the job done. A great asset to the company. He also explained the Pod and said to call him if i had any issues.”

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Posted 3 years ago

“Excellent service al refund. The installation on the day was quick, tidy and very professional!”

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Posted 3 years ago

“Unacceptable leaving it to the customer to provide all the data, information & photographs online to Podpoint for its desktop preliminary survey & risk assessment. £999 should buy an initial onside visit, advice & guidance. Good service after that especially from the engineer who installed the charging unit, commissioned it, made the electrical connections, & assisted with setup of the Podpoint App.”

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Posted 3 years ago

“After needing a little assistance in working out which pod point product was going to be most suitable for me, I received very good advice over the phone. This may point to the fact that the website doesn't really stand alone despite the comprehensive FAQ's. Booking process was simplicity itself and the technology for carrying out my own home survey worked really well. (I needed to use my initiative though in terms of locating my specific meter installation reference on the grid, with mine being a brand new property. The installation was carried out superbly well by Mike, very neat job and nothing was too much trouble in terms of providing detailed explanations.”

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Posted 3 years ago

“Pod Point and their home installation team provided excellent levels of service from the first point of contact to the final signing off of the installation. Very happy to recommend them.”

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Posted 3 years ago

“Excellent service and customer friendly who cleaned up after he finished . .”

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Posted 3 years ago

“Quick and easy installation”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews