Quick to take your money, appalling customer service. The installation took over a month to arrange due to a ping pong game of email sending, there was clearly a reluctance by the Domestic Project Manager (Charlie Phillips) to communicate other than by email even though I requested several call backs regarding the installation. Post installation I reported a fault with the unit, The process to report the fault is via email, to which an automated reply is received, this reply advises you that the fault has been logged and a technician will be in contact in 24 hours if not sooner. 9 days later I received an email.