Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,115 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent quick and tidy”

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Posted 2 years ago

“The fitter was amazing the sales peole pushy trying too sell you things at extra cost”

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Posted 2 years ago

“Good service - really liked the lad who came over and helped, great service 10/10!”

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Posted 2 years ago

“Quick and simple.”

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Posted 2 years ago

“Very professional & efficient overall, installation of Solo 3 on time, arrived at beginning of slot period. No complaints. Additional items ordered arrived within 48 hours.”

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Posted 2 years ago

“Installation exactly as we wanted.”

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Posted 2 years ago

“First the sales team was fantastic once you’ve paid no more replying to your emails. Installer had no regard whatsoever for take care of my flooring when drilling he damaged my wooden floor never cleaned up left screws outside in the Hse I could of gotten a flat tyer”

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Posted 2 years ago

“We were initially concerned that our installation would be complex and potentially leave unsightly wires. The installer was incredibly professional and left everything looking perfect. The wires are barely noticeable!”

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Posted 2 years ago

“Very good install, exactly the location and set up I wanted. Turned up at the time advised and knew the equipment and it’s features.”

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Posted 2 years ago

“Great customer experience.”

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Posted 2 years ago

“First class”

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Posted 2 years ago

“Very neat and tidy installation. Only downside was online form completion which for someone not very technical was a bit complicated.”

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Posted 2 years ago

“The person who came to fit it was very polite and helpful.”

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Posted 2 years ago

“Timely, professional, respectful of property and a quick very neat installation with the minimum of disruption.”

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Posted 2 years ago

“It was all very daunting initially with no human contact even when paying so much money! However, they were very quick, efficient and timely. I encountered no issues at all. Very good service. When ordering you are requested to provide photographs of your intended placement and cable route. I would suggest this assumes a certain level of knowledge which not all may have. Very pleased with the charger and the installation.”

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Posted 3 years ago

“Guy turned up and completed the installation, no problems.”

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Posted 3 years ago

“Excellent service, quick professional and as ordered.”

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Posted 3 years ago

“Very efficient installer,tidy job done and everything explained to me.”

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Posted 3 years ago

“From start to finish great job.”

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Posted 3 years ago

“I can not fault the pod point team. They were very helpful as we were choosing which charger to go with and followed up all our queries. They were able to install just days from our order. On the day, we were kept up to date with arrival time of the installer. He was incredibly professional and did a fantastic job fitting the charger and showing us how to use it. It all works perfectly and I haven’t a negative thing to write about this company!”

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Posted 3 years ago

Pod is rated 4.6 based on 36,115 reviews