Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Adam was an absolute pleasure, install was tidy, easy, no problems at all.”

Helpful Report

Posted 3 years ago

“The Pre-ordering instructions aren't anywhere near what you have to do once you click on the order form. I've seen less photograph requests at a wedding. The Installation after the stupid form filling was Excellent though”

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Posted 3 years ago

“Efficient, courteous, prompt and knowledgeable”

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Posted 3 years ago

“Took longer than I had expected.”

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Posted 3 years ago

“The installation man came right on time and communicated well with me regarding his arrival time. He was very informative and no bother to us at all.”

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Posted 3 years ago

“Technician arrived promptly. Explained everything clearly. Got the installation done very quickly. Followed by a quick demo, job done, only needed one cup of tea!!! Thanks”

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Posted 3 years ago

“Getting to the point of insulation was drawn out but on the day guy did a great job.”

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Posted 3 years ago

“Good service…….”

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Posted 3 years ago

“From start to finish it's been great. Great price and feedback. The installer was very very helpful and gave me lots of advice. All in all very good, the charger looks great and as no cable showing very neat and tidy.”

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Posted 3 years ago

“Easy ordering process. Fitter was a really nice guy who turned up bang on time and finished up when he said he would. Very tidy job with no mess left.”

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Posted 3 years ago

“The installation and survey process went really smoothly. Engineer on time and explained everything. Service was above and beyond expected. Had the untethered unit only slight issue is the Cable sometimes gets locked into the socket on the house and this caused a departure delay. I haven't figured out how to release this yet”

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Posted 3 years ago

“Fast, efficient and professional service. The electrician who fitted the pod, was courteous and clean.”

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Posted 3 years ago

“The installation itself was great and the engineer was really helpful and friendly. 5 stars for the engineers! The only snag is if your control board is not adjacent / connected to an exterior wall. Podpoint won't touch this and you need to get that part installed separately, which was a big pain. So bear this in mind when you are arranging it, especially if you're in an old house.”

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Posted 3 years ago

“Perfect, prompt, professional service.”

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Posted 3 years ago

“Excellent and speedy service”

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Posted 3 years ago

“Very poor communication. Very slow response to requested emails. Failed installation at first and second attempts - no email sent to me to allow addition of charger to account. You ask the customer to respond to an email, then it says "you have replied to an un-monitored mailbox". The installer was excellent but let down by Pod-Point's administrative inadequacies.”

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Posted 3 years ago

“The lads were very nice and job completed very well.”

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Posted 3 years ago

“I did initially have issues with getting the system connected and charging at a normal rate, it I emailed support and Samad has been on hand with details of how to resolve, after a few contacts everything is as it should be.”

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Posted 3 years ago

“THE ENGINEER WAS EXTREMELY HELPFUL AND FRIENDLY. HE EXPLAINED THE POD AND HOW TO USE”

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Posted 3 years ago

“Very smooth installation experience The engineer was helpful, and informative and installed the Podpoint efficiently with minimal mess or disruption. All good.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews