Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took a bit of follow up on my part to get things moving but Pod Point were very responsive and all went smoothly.”

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Posted 3 years ago

“Installation engineer was very good. It wasn't the easiest installation but he made it look neat and tidy. Very efficient”

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Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

“We are really pleased with our new Pod Point 7kw home charger. Haydn did a fantastic job at installing it for us without making any mess whatsoever. Everything was explained to us during the installation, all cables installed either hidden or neatly along the wall inside the garage. I was going to email PodPoint anyway to say how impressed we were with Haydn and he is a credit to their team. Then this review request came along so thought even better i’l mention him on here! The charger is very simple to use, we have gone for the tethered version as its much easier. You can then use the charger via the App with a variety of schedules or just have it always on. Its very versatile.”

Pod 5 star review on 14th September 2023

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Posted 3 years ago

“Excellent responsive service that clearly aims to install on a relatively short timescale.”

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Posted 3 years ago

“Utterly dreadful experience. The engineers that come out are brilliant - couldn’t be any nicer. However the booking experience is chaotic at best. You need to battle to get the central booking team just to keep the installer on-site and not go off to another job. The problem is they take all your money up front, promise a good experience then it feels like they hold you to ransom. Because I had already paid up front and the job had eventually started I continued with the process. Could not wait another month using a three pronged plug to charge the car or I would have cancelled the job. The installers themselves are brilliant.”

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Posted 3 years ago

“All excellent. Bought one, just a week later it's all intalled. James the specialist fitted it professionally, efficiently and answered all my questions. Thanks alot.”

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Posted 3 years ago

“Really straightforward and professional.”

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Posted 3 years ago

“Great to deal with and very helpful”

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Posted 3 years ago

“The engineer was very considerate and did an amazing job of hiring the cables and make sure the mess was hidden away from plain sight”

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Posted 3 years ago

“very helpful throughout whole process, the guy who came to fit it texted the day before making sure we was all set to go which helped.”

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Posted 3 years ago

“The website: good. The initial installation date was canceled 30 minutes AFTER the end of the installation window! - very, very annoying! The product: appears to be good - not used yet The installer: very professional.”

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Posted 3 years ago

“It was disappointing that a check that needed to be made with National Grid added a delay that felt unavoidable as POd point didn't identify the requirement until after we had paid for the service The POd Point employee that carried out the actual installation was excellent”

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Posted 3 years ago

“Professional, efficient and friendly. Thank you.”

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Posted 3 years ago

“Great process, very happy with the installation by Mike.”

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Posted 3 years ago

“On time, very efficient, Knowledgeable and polite”

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Posted 3 years ago

“Ordered and Installed without any issues. The electrician installed the unit in my preferred position and was efficient, clean and carried out the work with care.”

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Posted 3 years ago

“Very efficient and successful installation.”

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Posted 3 years ago

“Great product and the installation was smooth and very considerate of property.”

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Posted 3 years ago

“Quick efficient service great installation works perfectly”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews