Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,115 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The installation was very good. All options considered for the best way to connect the pod. Nothing was too much trouble. Very tidy and helpful.”

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Posted 2 years ago

“Installation was quick and painless and done to a very high standard. Would recommend it!”

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Posted 2 years ago

“On time, friendly and efficient. Really please with the installation”

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Posted 2 years ago

“The customer service was terrible. Communication was poor. The installation was poorly planned and the electritian turned up without the correct parts I was charged extra for an installation that was simpler and cheaper than the 'standard installation'. I would have been happy with the 'standard installation' but was not advised that connecting to my garage consumer unit was 'not standard' and not expensive. I now only have 5.5kw rather than the 7kw that i paid for so takes a lot longer to charge. All a very stressful experience overall”

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Posted 2 years ago

“Fast, friendly & efficient- top job!”

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Posted 2 years ago

“Callum was excellent, punctual and did a great job getting the cable from the basement to the exterior of the house. He also gave a very good explanation of how it all works.”

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Posted 2 years ago

“The installer was very informative, helpful and friendly. He did a fantastic job.”

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Posted 2 years ago

“Good experience so far”

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Posted 2 years ago

“Mike, who did the installation, explained everything and completed the work in no time. Everything was done in a truly professional way.”

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Posted 2 years ago

“First class service. Professional and efficient installer. Cable work very neat and unobtrusive. Very pleased with the charger.”

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Posted 2 years ago

“Brilliant from start to finish. Simple order process and I was called by a Pod Point representative less than 2 hours later. 3 days later the Pod Point was installed and is now up and running!”

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Posted 2 years ago

“Clean tidy efficient work, slightly behind schedule but nothing that was a problem.”

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Posted 2 years ago

“After an initial stutter due to logistical problems, we finally got our pod point charger installed this morning. The engineer was prompt, polite and professional. Yes all the P’s 👏🏽”

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Posted 2 years ago

“Delivery was well communicated; engineer was prompt, did a good job and explained the system well.”

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Posted 2 years ago

“Friendly and professional engineer. Super efficient and helpful.”

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Posted 2 years ago

“Guy was very pleasant”

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Posted 2 years ago

“Every thing went well”

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Posted 2 years ago

“The engineer arrived on time and completed the installation to an excellent standard and without fuss.”

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Posted 2 years ago

“Excellent engineer, helped figure out the best location, quick installation, helpful advice.”

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Posted 2 years ago

“Everything went so smoothly, Liam arrived early, great communication beforehand and throughout. Everything was explained clearly. A very simple process. Thanks so much.”

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Posted 2 years ago

Pod is rated 4.6 based on 36,115 reviews