Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The installation was stress free and quicker than expected. The engineer was knowledgeable and efficient.”

Helpful Report

Posted 3 years ago

“Very efficient when the team arrived to fit my charger. On line tracker for when they arrived did not track the installers, but they arrived on time and completed the install within the time keeping me informed as they progressed. I was given a run through of how to operate the charger after they had paired it up to my WiFi. Simple process from start to finish with Pod Point providing all the necessary paperwork for me to send to my DNO so they could check if my power supply was suitable.”

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Posted 3 years ago

“Ordering. and scheduling was seamless and the installer was an absolute delight.”

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Posted 3 years ago

“Installer was really helpful, clean and explained everything plus worked around my meetings with switching off power.”

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Posted 3 years ago

“I was very impressed by the professional service I received throughout my ordering and installation of my Solo 3 charger. Clear email communication arranging installation date and received apologetic telephone calls rearranging appointment when installer fell unwell. Installation undertaken by a very polite engineer who explained how the installation would go. Installation was quick, very efficient, very clean and tidy workmanship. Engineer commissioned the charger and explained how it operated and we tested it out too! Very impressive service overall and delighted with our new Solo 3 charger.”

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Posted 3 years ago

“Haydn was very helpful on the installation and explained the process clearly and work to our requirements”

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Posted 3 years ago

“Absolutely outstanding technician for my install (Cameron). Explained everything in detail, efficient, friendly and made the experience very straight forward.”

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Posted 3 years ago

“I was disappointed that I had to pay the full installation cost of £1000 to install a replacement Pod Point unit which was just fitted on to the old wiring, especially when the original Pod Point only lasted 5 years”

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Posted 3 years ago

“Pretty remarkable service all round. Ordered last Sunday and by Thursday EV charger was installed and working! The guy who did the installation was professional and quick.”

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Posted 3 years ago

“The installation was very good. All options considered for the best way to connect the pod. Nothing was too much trouble. Very tidy and helpful.”

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Posted 3 years ago

“Installation was quick and painless and done to a very high standard. Would recommend it!”

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Posted 3 years ago

“On time, friendly and efficient. Really please with the installation”

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Posted 3 years ago

“The customer service was terrible. Communication was poor. The installation was poorly planned and the electritian turned up without the correct parts I was charged extra for an installation that was simpler and cheaper than the 'standard installation'. I would have been happy with the 'standard installation' but was not advised that connecting to my garage consumer unit was 'not standard' and not expensive. I now only have 5.5kw rather than the 7kw that i paid for so takes a lot longer to charge. All a very stressful experience overall”

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Posted 3 years ago

“Fast, friendly & efficient- top job!”

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Posted 3 years ago

“Callum was excellent, punctual and did a great job getting the cable from the basement to the exterior of the house. He also gave a very good explanation of how it all works.”

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Posted 3 years ago

“The installer was very informative, helpful and friendly. He did a fantastic job.”

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Posted 3 years ago

“Good experience so far”

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Posted 3 years ago

“Mike, who did the installation, explained everything and completed the work in no time. Everything was done in a truly professional way.”

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Posted 3 years ago

“First class service. Professional and efficient installer. Cable work very neat and unobtrusive. Very pleased with the charger.”

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Posted 3 years ago

“Brilliant from start to finish. Simple order process and I was called by a Pod Point representative less than 2 hours later. 3 days later the Pod Point was installed and is now up and running!”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews