Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,137 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,137 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering process found it difficult to handle our very rural location and this also had an impact on the installation. The electrician was thorough, cautious and constrained by expectations of the ‘fit’ that were not relevant to our situation. The tethered podpoint charger is not as neat as its untethered counterpart.”

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Posted 2 years ago

“Annoying phone service. Paid when trying to establish contact with your website with photos the site kept crashing. Couldnt speak to anyone to advise of this problem. Sent e mails x 2. Eventually hear back and asked for a surveyor to attend our property to take photos to support installation. Engineer/surveyor booked for 1100 on Monday 18.12.23. Turned up promptly at 1100. After a quick examination of the location, the engineer advised he could fit the charger on the day We were naturally overjoyed at this news as installation could potentially have dragged into New Year. Engineer was very efficient and provided my wife with a detailed explanation of how to operate the charger. What had started as a poor experience with Podpoint was thankfully improved with the actual efficient prompt installation which helped reverse our initial thoughts.”

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Posted 2 years ago

“Amazing service”

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Posted 2 years ago

“Very bad to get them contacted. Customer care is not very helpful”

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Posted 2 years ago

“Excellent, very friendly and very clean tidy job. Definitely recommend.”

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Posted 2 years ago

“Arrived as scheduled, neat installation, work completed quickly, usage described.”

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Posted 2 years ago

“Ethan was very professional, turned up exactly on time and carried out the work to a high standard.”

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Posted 2 years ago

“The process took a while but got there in the end. The installation was straight forward enough as I had already run cables for installer. Order in plenty of time. Appox 2 Months ahead of when you need it.”

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Posted 2 years ago

“Great Service - Polite installer”

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Posted 2 years ago

“Excellent service and the guy who installed was very professional, pleasant and polite.”

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Posted 2 years ago

“Super swift and efficient. But I did not like the online form for the installation team. It was a bit of a pain!”

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Posted 2 years ago

“The installer was excellent, very supportive , effecient and great communicaiton.”

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Posted 2 years ago

“Installation was excellent - very professional and efficient”

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Posted 2 years ago

“Order process easy to complete, we were offered an appointment to fit the Pod Point 2 days after ordering. The engineer called to say what time he would arrive, he explained what he needed to do and the fitting was carried out in 2.5 hours. The work area was left very clean on completion and he explained how to use it. Excellent all round experience.”

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Posted 2 years ago

“Superb instalation in very tough rain conditions.”

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Posted 2 years ago

“Brilliant service from start to finish, couldn’t be happier.”

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Posted 2 years ago

“Excellent installer. Very friendly and kept the work areas clean and tidy. Couldn't have asked for a better service.”

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Posted 2 years ago

“Am very impressed from start to finish. Was really quick to order and the website was easy to use.”

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Posted 2 years ago

“I had to chase to book a slot. Technician was late with no communication.”

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Posted 2 years ago

“Smooth process from pre-order to installation. Neat installation exactly as I requested. Very Happy.”

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Posted 2 years ago

Pod is rated 4.6 based on 36,137 reviews