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Pod Reviews

4.6 Rating 36,144 Reviews
90 %
of reviewers recommend Pod
4.6
Based on 36,144 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat, Email, Telephone
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About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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“Excellent service from start to finish kept updated at every stage from wondering to installation. Installation service was superb, and the installer was able to meet my request for how to install and route the cables to make it look neat.”
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Posted 3 years ago
“Fast, efficient, friendly and ahead of schedule. Cannot fault them.”
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Posted 3 years ago
“Haydn was very professional He kept me up to date with the installation. He was very friendly when he arrived, walked me through everything, and answered the questions I had. I couldn't have asked for more”
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Posted 3 years ago
“Engineer was superb.”
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Posted 3 years ago
“Excellent from start to finish !!”
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Posted 3 years ago
“Effortless. On time, tidy and quickly completed.”
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Posted 3 years ago
“Our Pod Point was installed by a very professional, helpful and friendly gentleman (Jason). He was able to install it exactly where we wanted it and was able to do so without visible wiring using existing trunking (admittedly short distance so wouldn't expect him to be able to do this everywhere!). He took the time to show us how it worked and was very understanding of our lack of technical knowledge.”
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Posted 3 years ago
“Cameron was fantastic. Explained things in easy to understand language, very polite, left everything clean on completion. A credit to your company.”
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Posted 3 years ago
“Connor text in advance to say what approximate time he would be arriving. An efficient, professional and courteous service by a qualified worker.”
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Posted 3 years ago
“Arrived early & completed installation quickly, cleanly & explained clearly. Well done”
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Posted 3 years ago
“Installer arrived early, was extremely polite and knowledgable.”
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Posted 3 years ago
“Due to the location of my electrical supply, and the fact that I didn’t want trunking everywhere, I was supplied with the cable and installed it myself under floorboard’s prior to the final installation and connection of the pod point. On the day of connection everything went smoothly and the installation engineer was excellent, ensuring I was happy throughout the whole process, and finally explaining the operation and indicator system. It was a stress free process. I’m very pleased with the whole process and with the pod point unit, as I now have a fully charged EV on my drive every morning.”
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Posted 3 years ago
“Engineer was on time and got the work done with no fuss whatsoever!”
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Posted 3 years ago
“The survey part of the ordering process i though was very confusing as the app would not accept my pictures so i ended up having to send them by 2 separate emails. Then i received a further email asking for more pictures! I have to say this part i found extremely stressful. The fitter (Matt) was extremely professional and a great asset to your company!”
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Posted 3 years ago
“Installer did a great job, was very tidy and carried out the work quickly but to a high standard. Was very friendly but also professional. Very happy.”
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Posted 3 years ago
“Fantastic service”
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Posted 3 years ago
“Very good and explained everything well and made sure i was connected to the app before leaving”
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Posted 3 years ago
“Waited longer than I would have wanted for an installation date but that would be my only small complaint. Service has been excellent, product is great and the communication was very good.”
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Posted 3 years ago
“Jack the installer was very punctual and efficient and keep us informed throughout the process, which took the estimated three hours to complete”
Pod 5 star review on 13th October 2023
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Posted 3 years ago
“Excellent service with clear communication”
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Posted 3 years ago
Pod is rated 4.6 based on 36,144 reviews