Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

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4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The installation by Edward was done very professionally. He was very patient explaining all the features. However the time from ordering to installation was too long being 22 days. Shortly after installation the charger stopped working which was reported on 25 August. The projected repair visit I was given was 11 September when I am not available. I rang to try to arrange a suitable date only to be told that I could not speak to anyone to rearrange an appointment. That was 2 days ago and despite emailing back I have not been given a new date. This is appalling treatment. Having to wait 17 days for a repair on a new installation is unacceptable as is the fact that I have had no response to my e mail.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“The Engineer was professional in the installation and explained all the details and how it works. Only disappointing thing is whilst booking they slot they did not mentioned that power will be taken for almost 2 hours.”

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Posted 3 years ago

“The engineer was extremely helpful, offering suggestions and best options and full demo of the app and how to use the charger. He was also extremely friendly”

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Posted 3 years ago

“Hhhhhhhhhhhhhhh”

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Posted 3 years ago

“great service... ordered and installed within 24 hours due to a cancellation. The installation expert arrived on time and was very tidy, polite and efficient. He explained everything that was going to happen during the installation and how to use the charger and the app.”

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Posted 3 years ago

“Fast, clean installation. Friendly, professional installer.”

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Posted 3 years ago

“Whole process was pretty straight forward. The initial engagement is all online, which is a bit cold, but once you have submitted interest you will be able to speak to an agent. A few survey emails later I was able to finalise how it would all be set up. Did not receive confirmation of installation date via email, so did need to chase up for confirmation in writing as it had ben left somewhat ambiguous, but installation was offered in well under the 4 week expected lead time. Installer on the day was excellent. He was efficient and effective, talked me through what he was gonig to be doing. Once installed he walked me through how to use the point. He left no trace of any drilling or installation. Very happy customer”

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Posted 3 years ago

“All very straightforward from ordering all the way through to fitting. The electrician was very experienced and did a very neat job of installation. He also spent time explaining everything, including registering the new Pod Point with the app, how to connect the Pod Point to the car and various useful hints and tips.”

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Posted 3 years ago

“Excellent service, only took 90mins to install and Zeon was friendly with a good quality and clean installation”

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Posted 3 years ago

“very easy process and efficient service”

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Posted 3 years ago

“Great service and very efficient.engineer was very good and informative clean and tidy”

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Posted 3 years ago

“Although my original installation date was overlooked and had to wait a further fortnight I am extremely pleased with the way my installation was carried out by Lee in a neat fashion and an asset to the dwelling”

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Posted 3 years ago

“Very happy with Pod Point and our new Solo 3. Ordering and booking in was very simple and our installer Taylor was great. He text the night before to confirm his likely arrival time within the window we were given. He arrived on time, explained what he would do and within about an hour and half we were done and up and running. Can't fault the service.”

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Posted 3 years ago

“Great service, fast efficient, neat and tidy install.”

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Posted 3 years ago

“Incredible - from making the initial call to final installation, all done within 24 hours! Very impressed”

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Posted 3 years ago

“Excellent customer care and service from your installer, the wiring and pod were installed to a very good standard of workmanship, a full explanation and demonstration was given by the installer. Well done !!”

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Posted 3 years ago

“Pre installation process for fairly lengthy with lots of questions and photos needed but, Installation engineer was excellent,Solution focused and thoughtful. Pod point charger looks great with zero mess. Brilliant engineer!”

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Posted 3 years ago

“Very smooth and efficient. Order placed , installed in a week. Engineer really polite and professional. Job done in under two hours. Good service. Yet to obtain our car so waiting to try it out.”

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Posted 3 years ago

“Came when expected. Very neat job on our 300 year old house.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews