Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The installer arrived at the time specified and discussed where the Pod was to be fitted. He also explained what he would do. When finished he explained how it worked and asked if I had any questions. He also left the area tidy. All together a very professional installation experience.”

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Posted 3 years ago

“Mark, the engineer was very efficient, knowledgeable and helpful.”

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Posted 3 years ago

“First guy I had was very helpful, realised a few things needed changing before he could final commission and also that the wrong part had been sent so organised for that to be changed and rebooked. The second guy was much less helpful and found more problems than solutions. Also on the 3rd visit, said he would be there at 8am and didnt arrive til 9, which apparently is as early as he ever starts. The scheduling team however booked him for 8. The scheduling team also don't start until 9 so when I was calling repeatedly when noone showed up, I had to wait until 9 for an answer.”

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Posted 3 years ago

“Professional, friendly and hassle free installation”

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Posted 3 years ago

“Michael did a great job. He messaged me the day before and arrived this morning bang on time. My installation was very straight forward, so he handed it over to me in a couple of hours. Fully explained and all working well. Very pleased.”

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Posted 3 years ago

“good experience”

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Posted 3 years ago

“Outstanding process, totally painless and the installation on the day was excellent. Got installation slot scheduled for a few days after the order. Couldn't have been better.”

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Posted 3 years ago

“Very quick, professional and expert service.”

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Posted 3 years ago

“..........”

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Posted 3 years ago

“The PodPoint engineer attended as arranged and was polite and efficient. Charging station working as expected. It was installed as part of a BMW offer. Trying to resolve the BMW side of things was a nightmare but PodPoint were extremely helpful in communicating with them to ensure things did eventually get sorted out.”

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Posted 3 years ago

“Clear & easy to follow process”

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Posted 3 years ago

“easy to order, fast installation date, arrived as scheduled, quick installation by helpful fitter”

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Posted 3 years ago

“Friendly and helpful engineer who explained the whole process and all available options.”

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Posted 3 years ago

“After a mix up with the dates and a non arrival last Friday, Craig turned up today after a rearranged date. (Pod Points fault). Craig was very polite, very tidy work and explained the system well. Craig made up for Pod Points failures.”

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Posted 3 years ago

“Adam was very friendly, turned up on time and installation was done very tidy with minimal disruptions. Explained things clearly.”

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Posted 3 years ago

“Installer turned up and I showed him where I wanted it and left him to it. He warned electric would go off for 15 mins. And in about 2 hrs all done, no fuss or bother, he demonstrated the charging unit showed me instructions and where to get help. It all went very smoothly.”

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Posted 3 years ago

“Ordering was quick and easy and everything was explained well. Installer was excellent, neat and tidy work and explained the Pod Point and ensure our App was working correctly.”

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Posted 3 years ago

“The engineer came on time and fitted the Pod quickly.”

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Posted 3 years ago

“Jamie was very good and explained clearly how to use the charger”

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Posted 3 years ago

“Excellent service from ordering on line to complete installation. Ordered online, very detailed questionnaire but easy to follow and understand. Quick telephone call from Pod Point to make sure all is what I required. Jim the electrician contacted me 3 days early than planned to see if it can be fitted sooner, yes. He came round, very friendly, went through where wanted it. Kept area tidy and very professional. Explained everything once fitted.”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews