Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The engineer turned up on time and did a good job.”

Helpful Report

Posted 3 years ago

“Straightforward installation, electrician helpful and knowledgeable.”

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Posted 3 years ago

“Massive water leak, installer drilled through a radiator pipe. Nice guy, but I believe too rushed by PodPoint to do many jobs in one day. Not enough time to take care and go slowly. Scratched floor, marked walls… overall not great.”

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Posted 3 years ago

“Arrived on time, quick installation and demo, A+”

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Posted 3 years ago

“Luke came at the allocated time, was friendly and explained how things would work. All fitted neatly. An hour and a half later I was on my way to work”

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Posted 3 years ago

“Awful. Bought the car 5/5/23, pod point installed 18/8/23 and it’s the wrong one !!!!! Still waiting to hear from Bob or Dominic about when the correct, ordered charger can be installed.”

Helpful Report

Posted 3 years ago

“Received an electric vechile with nhs salary sacrifice scheme. Have the car 5 weeks now and still no pod point. They had sent an email stating that they need clarification that I own the house and from then will not answer the call. The local installation team just hang up and costumer services will not answer. The driveway usually holds my mothers campervan so is more than adequate. It would be good to hear from them to see what else they need however because they have already been paid they don’t care. The call logs are extensive and still no reply. Have screen shots here with number and length of calls which are ridiculous. I’m a nurse and have been wasting an hour each day during lunch breaks in an attempt to get talking to someone.”

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Posted 3 years ago

“The installation went to plan.”

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Posted 3 years ago

“Jacob the installer was excellent. Extremely friendly and hardworking. I was thoroughly impressed by him and the work he did. Definitely recommend him and the whole service.”

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Posted 3 years ago

“The installer was on time, he was very efficient. It took hour and a half to fit, the app was downloaded easily and worked perfectly first time”

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Posted 3 years ago

“N/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/A”

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Posted 3 years ago

“Jamie arrived on time. Very polite and professional. Excellent service would recommend. Only downfall can't access my pod point account.”

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Posted 3 years ago

“I literally sent everything through one day and they were over the very next day to install! Impressive!!”

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Posted 3 years ago

“Very quick, efficient and tidy.”

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Posted 3 years ago

“Excellent service from both installers. Both Nick and Zion were fantastic. Very knowledgeable and helped support the set-up. I am extremely pleased with the installation.”

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Posted 3 years ago

“Installer very friendly and knowledgable”

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Posted 3 years ago

“We contacted Podpoint last week and installation was booked in for Tues this week. Really impressed with the short turnaround. The communication from Podpoint regarding installation time etc was good and we could track the arrival of the installer online. He arrived as expected and was very helpful and friendly and very thorough in his work. He explained how to work the charger, did a practice charge to ensure it was working and answered any questions. So far so good. Very happy with things”

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Posted 3 years ago

“Easy to arrange the fitting and fitter was excellent when here. Quick turn around from booking to fitting.”

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Posted 3 years ago

“Simple hassle free process”

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Posted 3 years ago

“Within a two weeks our Pod Point charger was installed and an appointment was arranged with Electricity North West to unloop our electricity supply. The installation went smoothly and the fitter explained how to use the charger, connected it to our internet and showed us how to reset it. Professional and efficient.”

Helpful Report

Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews