Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,115 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, only took 90mins to install and Zeon was friendly with a good quality and clean installation”

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Posted 2 years ago

“very easy process and efficient service”

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Posted 2 years ago

“Great service and very efficient.engineer was very good and informative clean and tidy”

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Posted 2 years ago

“Although my original installation date was overlooked and had to wait a further fortnight I am extremely pleased with the way my installation was carried out by Lee in a neat fashion and an asset to the dwelling”

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Posted 2 years ago

“Very happy with Pod Point and our new Solo 3. Ordering and booking in was very simple and our installer Taylor was great. He text the night before to confirm his likely arrival time within the window we were given. He arrived on time, explained what he would do and within about an hour and half we were done and up and running. Can't fault the service.”

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Posted 2 years ago

“Great service, fast efficient, neat and tidy install.”

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Posted 2 years ago

“Incredible - from making the initial call to final installation, all done within 24 hours! Very impressed”

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Posted 2 years ago

“Excellent customer care and service from your installer, the wiring and pod were installed to a very good standard of workmanship, a full explanation and demonstration was given by the installer. Well done !!”

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Posted 2 years ago

“Pre installation process for fairly lengthy with lots of questions and photos needed but, Installation engineer was excellent,Solution focused and thoughtful. Pod point charger looks great with zero mess. Brilliant engineer!”

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Posted 2 years ago

“Very smooth and efficient. Order placed , installed in a week. Engineer really polite and professional. Job done in under two hours. Good service. Yet to obtain our car so waiting to try it out.”

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Posted 2 years ago

“Came when expected. Very neat job on our 300 year old house.”

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Posted 2 years ago

“Came when they said they would and then a quick, easy and friendly installation”

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Posted 2 years ago

“Very efficient and straightforward to do”

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Posted 2 years ago

“Jack installed my device and did a fantastic job completely hiding all wiring which in turn made it look so much neater. I was so happy with all the work he did. Thanks Jack ..!!”

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Posted 2 years ago

“Installer was very professional and set out installation options before starting work.”

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Posted 2 years ago

“Excellent service. Charger fitted promptly. Ordered and fitted within a week. Tony was really helpful in establishing the best place for fitting and explaining how it all worked.”

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Posted 2 years ago

“Excellent service and installation was carried out to a very high standard”

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Posted 2 years ago

“Very poor. The installation is not yet finished. The trunking from the electric box is missing parts and the end has fallen off as soon as the filler used dried, on the plastic truncking. A part of this is missing, and the whole thing looks like a very unsatisfactory installation. I have tried ringing your number but it is an unused number!!! Where do I go from here?? .”

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Posted 2 years ago

“Actual installation was quick and smooth and installer very helpful but they hadn’t reviewed my pre-installation questionnaire/photos so hadn’t brought a part required for my fuse box so the first day was a waste of my time having to take the day to stay in and the installers and a second installation day had to be arranged. This would have been completely avoidable if they had bothered to review what they tell you is essential for us to take the time to fill out prior to installation being arranged. Pod has been great since installed.”

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Posted 2 years ago

“Good professional installation”

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Posted 2 years ago

Pod is rated 4.6 based on 36,115 reviews