Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Organisation and carrying out of the installation was very efficient and painless.”

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Posted 3 years ago

“Very friendly and helpful company. The survey was a little confusing but actual service very helpful and straightforward and booked in very quickly. Engineer was cheerful and efficient.”

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Posted 3 years ago

“Cameron was excellent and I would have no hesitation in recommending Quick Charge”

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Posted 3 years ago

“The installation and the guy that came was great but the customer service was awful. I had to arrange to run the cable myself the list of pre-installation questions and photos required were way too complex and i had 5 failed deliveries for the cable before it arrived.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Chris the electrician was excellent. He explained what he needed to do and gave me various options, finally choosing the cable route with least visual impact. He also gave clear explanation of how to operate the charge point.”

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Posted 3 years ago

“Great speedy install, with great advice, no drama and an overall feel-good experience”

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Posted 3 years ago

“The first day was cancelled, but they came the next day for installation the fitter was extremely polite and professional also call centre was aswell when the called at 8am to cancel first appointment even when I said we needed it the next day due to work they managed it”

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Posted 3 years ago

“Our PodPoint installer gets top marks, the whole process between paying and getting the installer out was painful, leaving us without a charger for the first 8 weeks of having the car. The delay was partly as a more confusing installation but easier if someone came to assess first.”

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Posted 3 years ago

“Engineer Aaron was prompt, efficient and knowledgeable with a very friendly manner”

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Posted 3 years ago

“My Pod point installation was scheduled only two days after I requested it. It was installed by Saf, who discussed its location with me and did a very good and professional job. He indicated when the electricity would be switched off and on again, being off for only 15mins. Overall, I am very happy with the installation. I haven't used the charger yet as the car is being delivered this week, so I can't comment on the operation of the charger yet.”

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Posted 3 years ago

“Installer was excellent, professional knowledgeable quick and efficient. First class”

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Posted 3 years ago

“Installation was arranged very quickly. I was notified of installation date - the installer arrived on the due date in good time. The installation was neat and tidy and completed in a very reasonable time. Excellent service throughout.”

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Posted 3 years ago

“Installer was really an amazing human being . Not only did his job to the best but spent extra time to make everything clear and actually spotted an electrical problem in my property .”

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Posted 3 years ago

“Very accommodating. Installed with little fuss and efficiently”

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Posted 3 years ago

“So pretty quick and efficient turn around from initial order - engineer arrived within the allotted timeframe and did a pretty reasonable job of the install that was just within the 15 meters but...... Totally unable to get the app to recognize the unit and no response at all from their technical support team - I had been warned in advance that their support wasn't very quick but assumed as that was from a rival company that it was just them knocking the completion but now I am wondering if I have wasted £1000 and should have gone elsewhere - a very poor first impression.”

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Posted 3 years ago

“nothing to write home about it was just pod installation”

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Posted 3 years ago

“The man who installed the pod was excellent. Such a nice man and was very happy with the service”

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Posted 3 years ago

“Neil was doing a great job. Quick installation and clean job.”

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Posted 3 years ago

“Excellent Service, very helpful indeed. Highly recommend”

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Posted 3 years ago

Pod is rated 4.6 based on 36,144 reviews