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Pod Reviews

4.6 Rating 36,144 Reviews
90 %
of reviewers recommend Pod
4.6
Based on 36,144 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat, Email, Telephone
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About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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“Excellent service and the installation engineer was professional , quick and explained the operation of the charger very well.”
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Posted 3 years ago
“Adam the installer was brilliant. Very polite and was very clear when explaining about the pod point and how to use it”
Pod 5 star review on 6th December 2022
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Posted 3 years ago
“Quick, professional and nice guy. All went smoothly.”
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Posted 3 years ago
“Well done A1 service 👍”
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Posted 3 years ago
“Haven't actually used my pod point yet but the ordering and installation process was trouble free. Installation on the day was excellent - technician was pleasant and ensured there was no mess left behind.”
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Posted 3 years ago
“Extremely professional and friendly service. Explained each step and process. Great service.”
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Posted 3 years ago
“Great service from the booking team and the jnstaller”
Pod 5 star review on 5th December 2022
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Posted 3 years ago
“Very straight forward process to place order online and actual installation was within a few days - excellent.”
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Posted 3 years ago
“Was advised by scheduling that I needed that Pod point were unable to install until I got an Electrician to make 4 or more changes to my Current electrical system. Took me best part of half a day to get through to a person at pod point.Rhiannon Little was very helpful and agreed that a Charger could be installed okay and arranged for the installation to take place 3 days later”
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Posted 3 years ago
“The engineer was very polite & helpful His knowledge & workmanship was outstanding. I'm very pleased”
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Posted 3 years ago
“Quick efficient professional installation. This is the 2nd install I've had in a year due to a house move and despite reviewing other providers PP were still my preferred choice”
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Posted 3 years ago
“Great service and excellent fitting”
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Posted 3 years ago
“The equipment was fitted and is working ok, however the installer complained about the job throughout the entire process. On answering the door, the fitter's first comment was "How am I supposed to get into your fusebox". That's not acceptable.”
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Posted 3 years ago
“Very efficient and the fitter was excellent”
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Posted 3 years ago
“Due to the complex layout of my property, it was necessary to have a survey which was conducted quickly after ordering and the surveyor/installer evaluated all the possible routes before agreeing with me on what would be best. The installation itself was arranged quickly, and although it did have to be rescheduled, the communication was really good so I was always informed. On the day of the installation, the installer arrived when expected and explained everything to me.”
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Posted 3 years ago
“I am still waiting for a call back and connecting to Wi-Fi.”
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Posted 3 years ago
“Very efficient, helpful! Came to conduct survey as requested. Very neat workmanship.”
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Posted 3 years ago
“The installer was punctual, polite and went about his works with the minimum amount of fuss. Would have given him 6 stars if i could! Fantastic representative for his company.”
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Posted 3 years ago
“Efficient. Effective. Thank you.”
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Posted 3 years ago
“You could save a lot of time and effort by just telling the customer that you need to connect to the meter block only instead of the performance that I had in changing the fuse board spurs then when the installer came he just bypassed it and installed it to the meter block anyway. I must say though that the installer's description of what he needed to do was better than any communication I had with Podpoint. Overall in the end i am happy with my charger.”
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Posted 3 years ago
Pod is rated 4.6 based on 36,144 reviews