Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,140 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,140 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice quick service satisfied”

Helpful Report

Posted 3 years ago

“Installation engineer was outstanding and the product is good. They don’t send someone round to do a site visit beforehand so ask you to do it yourself and fill in a form and send lots of photos and videos of bonding on pipes etc. all worked out in the end.”

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Posted 3 years ago

“Shawn was great, the installation was quick and he was very neat and tidy.”

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Posted 3 years ago

“Product, scheduling and installation very good. Instructions and app could be better”

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Posted 3 years ago

“Very friendly and helpful. Quick installation and good information was giving on tje phone about the best option to buy and how it works.”

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Posted 3 years ago

“Excellent service - very straightforward from the start and very professional engineer on the day.”

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Posted 3 years ago

“Booking online was very easy and a date for installation was quickly agreed. The actual installation was handled very well and Jordan was very friendly and helpful. First rate service.”

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Posted 3 years ago

“The engineer who came to install was really good and efficient. Overall experience from buying to installation was very smooth with my queries answered every time. Thank you very much. Pod point is working very well.”

Helpful Report

Posted 3 years ago

“Really good experience of the installation no complaints! Thank you. Form to submit pictures wasn't very clear and attempted to submit a few times unsuccessfully”

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Posted 3 years ago

“Fitted within a week of ordering, really easy process, no hard sell, and the installer explained everything on the day. Definitely recommend.”

Helpful Report

Posted 3 years ago

“Absolutely shocking customer experience. Charger installed but slower than charging from the normal plug. Phone lines not answered do not work, no reply’s to emails and no reply’s on Twitter. Absolute rip off. Choose a different provider or be disappointed”

Helpful Report

Posted 3 years ago

“The fitter how installed my Pod Point was very knowledgeable and polite. Great Job”

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Posted 3 years ago

“Good but needs a bit of fine tuning”

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Posted 3 years ago

“Joel is a true professional”

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Posted 3 years ago

“All OK once you through ordering process.”

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Posted 3 years ago

“Thank you Pos Point !”

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Posted 3 years ago

“Installation dealt with professionally from start to finish.”

Helpful Report

Posted 3 years ago

“Great service but _terrible_ ordering website: the inability to save images and data while you fill out the form is beyond irritating; must-fix.”

Helpful Report

Posted 3 years ago

“The gentleman that came to fit the power point was incredibly polite & very informative. He asked me where I’d like most certain aspects of the installation to go instead of just putting them where he though. The initial set up via email was also very good with constant check ups on progress of ordering etc.”

Helpful Report

Posted 3 years ago

“FITTED IN MY GARAGE ,THEN TOLD IT WOULDNT WORK IN MY GARAGE . UNINSTALLED IT FROM MY GARAGE AND FITTED TO WALL OF HOUSE ,STILL NOT WORKING PROPERLY .TRIED RINGING ON NUMEROUS OCCASIONS ,NIGHTMARE TO GET THROUGH AND BEEN CUT OF MORE THAN ONCE”

Helpful Report

Posted 3 years ago

Pod is rated 4.6 based on 36,140 reviews