So pretty quick and efficient turn around from initial order - engineer arrived within the allotted timeframe and did a pretty reasonable job of the install that was just within the 15 meters but...... Totally unable to get the app to recognize the unit and no response at all from their technical support team - I had been warned in advance that their support wasn't very quick but assumed as that was from a rival company that it was just them knocking the completion but now I am wondering if I have wasted £1000 and should have gone elsewhere - a very poor first impression.