Pod Point Limited Reviews

Name: Pod Point Limited
Address: Discovery House, 28 – 42 Banner Street, London
Rating: 4.62

4.6 Rating 39,698 Reviews

90 %

of reviewers recommend Pod Point Limited

Company Reviews

Metrics

Info

4.6

Based on 39,698 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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Pod Point Limited 5 star review on 24th April 2024

1328

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from installer couldn’t be more helpful although admin were very slow with emails”

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Posted 4 weeks ago

“My initial experience was not great am afraid!. However my pod point has now been installed and waorking fine. Thank you.”

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Posted 4 weeks ago

“I received my Pod Point Solo 3 as part of a new EV car purchase. However, I had to wait a long time about 5 months between initial order and installation. This was partly due (approx. 1 month) to the BMW car dealership providing Pod Point with an invalid AG number. Also, as I wanted the EV charger unit to be fitted to the garage it was necessary for the input electrical cable to go underground in suitable ducting for about 6m of the 20m cable run. As I was quoted a high figure by Pod Point for the groundwork, so I decided to get the work done using my own contractor. This worked out at about a 1/3 of the quoted Pod Point price for the groundwork. I finally got my Pod Point Solo 3 installed on 26 Mar 2024. The installation work was done efficiently and neatly by the installing engineer. My Solo 3 works well and of course much faster than using a standard 3 pin plug.”

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Posted 4 weeks ago

“My install was a bit of a challenging one for Ashley but he did it without a complaint.”

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Posted 4 weeks ago

“First class service, engineer extremely friendly, punctual and knowledgeable.”

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Posted 4 weeks ago

“Absolutely brilliant installation Ashley Parker was very professional and really friendly 5 star service 😀 Brilliant user instructions and demonstration”

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Posted 4 weeks ago

“Very helpful. Quick and easy with no stress.”

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Posted 4 weeks ago

“Excellent experience with the installation”

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Posted 4 weeks ago

“Absolutely fantastic service, I placed my order and it was installed two working days later. Edward Howard was super helpful when installing and did a great job. A big thanks to you guys”

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Posted 4 weeks ago

“Great service from start to installation. Rowan the installer was prompt, courteous and the installation looks great - thank you”

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Posted 4 weeks ago

“Ashley Parker has done a first class job of installing my Podpoint in a listed building. These buildings have their issues but he mastered them superbly. Despite needing to drill through walls and wood which are not straight (!) his provided a clean and professional fitting.”

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Posted 4 weeks ago

“A good service. The equipment arrived in good time and Ashley the installer was prompt, courteous and efficient - Thankyou”

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Posted 4 weeks ago

“Engineer was excellent - quickly installed with minumum mess and demonstrated how to use the charger once installed - Highly recommended!”

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Posted 4 weeks ago

“Matt Lofthouse was brilliant. Demonstrated everything to me and happy with the results.”

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Posted 4 weeks ago

“Great Service from Eddy. Very quick and tidy.”

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Posted 1 month ago

“I have now had to chase pod point five times on the installation process. The help line are delightful and helpful. It is a complete shambles of a business full of very nice but completely ineffective people.”

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Posted 1 month ago

“Placed the order and completed the survey on Thursday afternoon. Pod Point called me and gave me an appointment for the next day. The installer Ashley Parker did a great job. We discussed what he was going to do and agreed the best place for the charger and cables to go. Power only had to go off for 15 minutes, which Ashley made sure I was ready for that to happen first. Everything was completed in about 2 hours. Ashley showed me everything he had done and we started a charge before he left. Great service from ordering to completion.”

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Posted 1 month ago

“Great service, great fitter”

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Posted 1 month ago

“efficient, organised, tidy”

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Posted 1 month ago

“Stephen who came to do the installation is a credit to you company and just a good knowledgable guy in general. I dont think it was the easiest installation but still just ensured the job was done.”

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Posted 1 month ago

Pod Point Limited is rated 4.6 based on 39,698 reviews