Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,108 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,108 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a tricky process, as I didn't have a straightforward cable run, so I already had to pay over what was quoted at the beginnig of the process. However Gareth Jones, with his years of installation experience was able to identify, the optimum route and was able to complete the instalaltion to a high standard. Thank you.”

Helpful Report

Posted 1 year ago

“Thanks for my install. Jen in the office was helpful and Steve the engineer was also great”

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Posted 1 year ago

“Absolutely faultless. Communication was clear from the start, work completed when expected by a professional, polite employee to a very high standard.”

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Posted 1 year ago

“Excellent service. Quick response. Easy process. Very good communication to arrange the instalation.”

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Posted 1 year ago

“Great service. Really friendly and explained everything.”

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Posted 1 year ago

“Excellent work only to discover it was a type 1 and not a type 2. So it has to be done again. Not the installers fault.”

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Posted 1 year ago

“I’m new to EVs but everything about the ordering and installation of my home charger has been quick, efficient and easy. Thankyou very much.”

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Posted 1 year ago

“Effortless and stress free installation.”

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Posted 1 year ago

“The whole process from start to finish was very simple. The engineer arrived on time and did a fantastic job.”

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Posted 1 year ago

“Good service prompt experienced and helpful and pleasant electrician”

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Posted 1 year ago

“Very good, professional fitter, tidy job”

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Posted 1 year ago

“Thanks Craig for making the installation hassle free and Molly for setting everything up. The ordering process was easy and everything was well explained. I would recommend pod point to friends and family following my experience!”

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Posted 1 year ago

“Great level of service from the start and the Engineer was very professional and did a great installation”

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Posted 1 year ago

“Ordering was seemless and the install was booked in for the next day. Ashley was very polite, did a very tidy installation job.”

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Posted 1 year ago

“Everything was done effortlessly by the engineer and very satisfactory.”

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Posted 1 year ago

“good experience as expected with pod point”

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Posted 1 year ago

“Fitted within days, the engineer was friendly and very neat and tidy. Kept informed throughout the whole process. Couldn’t have asked for more really.”

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Posted 1 year ago

“Great service and quick install”

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Posted 1 year ago

“The installer was punctual and friendly, putting up with my barking dog! I am very pleased with how the podpoint and cBling/trunking looks.”

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Posted 1 year ago

“Quick installation time, engineer very friendly and informative, pleased with the work”

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Posted 1 year ago

Pod is rated 4.6 based on 36,108 reviews