Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,144 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My install was a bit of a challenging one for Ashley but he did it without a complaint.”

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Posted 2 years ago

“First class service, engineer extremely friendly, punctual and knowledgeable.”

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Posted 2 years ago

“Absolutely brilliant installation Ashley Parker was very professional and really friendly 5 star service 😀 Brilliant user instructions and demonstration”

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Posted 2 years ago

“Very helpful. Quick and easy with no stress.”

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Posted 2 years ago

“Excellent experience with the installation”

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Posted 2 years ago

“Absolutely fantastic service, I placed my order and it was installed two working days later. Edward Howard was super helpful when installing and did a great job. A big thanks to you guys”

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Posted 2 years ago

“Great service from start to installation. Rowan the installer was prompt, courteous and the installation looks great - thank you”

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Posted 2 years ago

“Ashley Parker has done a first class job of installing my Podpoint in a listed building. These buildings have their issues but he mastered them superbly. Despite needing to drill through walls and wood which are not straight (!) his provided a clean and professional fitting.”

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Posted 2 years ago

“A good service. The equipment arrived in good time and Ashley the installer was prompt, courteous and efficient - Thankyou”

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Posted 2 years ago

“Engineer was excellent - quickly installed with minumum mess and demonstrated how to use the charger once installed - Highly recommended!”

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Posted 2 years ago

“Matt Lofthouse was brilliant. Demonstrated everything to me and happy with the results.”

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Posted 2 years ago

“Great Service from Eddy. Very quick and tidy.”

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Posted 2 years ago

“I have now had to chase pod point five times on the installation process. The help line are delightful and helpful. It is a complete shambles of a business full of very nice but completely ineffective people.”

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Posted 2 years ago

“Placed the order and completed the survey on Thursday afternoon. Pod Point called me and gave me an appointment for the next day. The installer Ashley Parker did a great job. We discussed what he was going to do and agreed the best place for the charger and cables to go. Power only had to go off for 15 minutes, which Ashley made sure I was ready for that to happen first. Everything was completed in about 2 hours. Ashley showed me everything he had done and we started a charge before he left. Great service from ordering to completion.”

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Posted 2 years ago

“Great service, great fitter”

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Posted 2 years ago

“efficient, organised, tidy”

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Posted 2 years ago

“Stephen who came to do the installation is a credit to you company and just a good knowledgable guy in general. I dont think it was the easiest installation but still just ensured the job was done.”

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Posted 2 years ago

“Our Engineer (Matt Lofthouse) was very professional and installed our PodPoint unit to a high standard. The installation was quick and straightforward and we have had no issue since installation. Thank you!”

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Posted 2 years ago

“Really straightforward process from ordering to fitting although it would help to know about earth wire bonding prior to fitting day”

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Posted 2 years ago

“I booked my home charger January 2024, they asked me some photos and council permission as well I gave them then I was waiting nearly a month, no any response after I phone them then they said sorry we will contact you again they booked a appointment I was taken day off from work they didn’t come. Second time booked another appointment I take another day off Engineer came he refused work third time they fixed Three days day off £450.00 ladder rent +extra hours work 280.00 this is cost for my hot point charger”

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Posted 2 years ago

Pod is rated 4.6 based on 36,144 reviews