Pod Reviews

Name: Pod
Address: 222 Grays Inn Road, London, London Borough of Camden
Rating: 4.62

4.6 Rating 36,115 Reviews

90 %

of reviewers recommend Pod

Company Reviews

Metrics

Info

4.6

Based on 36,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod:

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

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Anonymous

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ashley was clean, efficient and kept us well informed.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Absolutely brilliant. First class professional. Arrived on time. The nicest person too. Really friendly and helpful. Thank you.”

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Posted 1 year ago

“Very pleased with the ordering and installation process. On the day, Matt Lofthouse did a neat and professional job. Thanks Matt!”

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Posted 1 year ago

“The final work carried out was fine but the ordering and installation process was frustrating and inefficient. I had to do a lot of the chasing to ensure things were progressing. The charging post did not arrive on time and delayed the installation. The contractor who dug the cable channel had received incomplete information from PodPoint. Disappointing service.”

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Posted 1 year ago

“Absolutely seamless From booking to installation, everything went very smoothly, efficiently and professionally The engineer was brilliant. He called when he was on his way with an eta, accommodated school drop off, explained everything very clearly during the installation, informed me at each stage of the process, very polite and helpful. I would highly recommend.”

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Posted 1 year ago

“My installer, Dean Cook, went above and beyond to ensure that my installation was tidy and invisible from the outside of the house. The installation inside is also very neat and tidy. He is clearly a man who takes a great deal of pride in his work. He was courteous and clearly explained the installation and how to work the charger and the app. Thanks again, I couldn't be happier.”

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Posted 1 year ago

“Very happy with a neat and tidy install. POD Point electrician very professional and tidied up behind him.”

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Posted 1 year ago

“Very efficient. The installer Carl was very knowledgable, helpful and friendly. Very good service thankyou!”

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Posted 1 year ago

“Quick and efficient installation by a great tradesman.”

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Posted 1 year ago

“Took over a week to get an installation date from full payment. Installer was great, really helpful and went out of his way to make sure everything was up and running.”

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Posted 1 year ago

“Freindly and got on with the job straight away. Minimal interuption to the electrical supply.”

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Posted 1 year ago

“Purchasd on Which 2023 Best Buy reccomendation, looking forward to easy, care free home charging.”

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Posted 1 year ago

“There was a lot of back and forth with the ordering process and then I had to call to find out that an installation date was already booked in but just not communicated to me.”

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Posted 1 year ago

“Craig was great, good communication and very nice bloke”

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Posted 1 year ago

“Fantastic service and installation The guy (Dan) arrived when he phoned to say he would All took less than 2 hours and afterwards, Dan made sure we were all connected and good to go!”

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Posted 1 year ago

“Very neat and tidy installation Very nice installer, who communicated brilliantly both before, during and after installation”

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Posted 1 year ago

“Quality installation”

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Posted 1 year ago

“The engineer arrived early and worked efficiently to complete the job. Fast and precise very nice job. Explained how it worked and left it fully working”

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Posted 1 year ago

“My appointment was actually brought forward, a real bonus. The engineer was bang on time, very neat and tidy, kept me informed and was really knowledgeable and helpful when handing over a perfectly competed installation. Very happy with the service.”

Helpful Report

Posted 1 year ago

Pod is rated 4.6 based on 36,115 reviews