PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,751 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,751 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

Tell us how PetsPyjamas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetsPyjamas 5 star review on 5th March 2026

Gary Fisher

PetsPyjamas 5 star review on 3rd March 2026

SHARON COOPER-WESTHEAD

PetsPyjamas 5 star review on 28th February 2026

Michael Wright

PetsPyjamas 5 star review on 25th February 2026

Lindsey Peters

PetsPyjamas 5 star review on 22nd February 2026

Andrew Tilley

3595

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with, very helpful, and friendly, managed to get us a hotel with just two weeks notice for Christmas and even though the hotel said one dog managed to get our three small dogs allowed.”

Helpful Report

Posted 4 years ago

“Angela was very helpful and went out of her way to sure the booking went though ok”

Helpful Report

Posted 4 years ago

“Great communication, online and telephone, efficient and friendly. Very satisfied and would use again,”

Helpful Report

Posted 4 years ago

“Quick efficient and friendly”

Helpful Report

Posted 4 years ago

“Lisa Weldon was amazing, helpful definitely going back to her x thank you very much x I explained what I am looking for and she just delivered x very efficient and helpful”

Helpful Report

Posted 4 years ago

“Excellent service, Liz helped so much with our last minute request with suggestions and then contacting all the hotels to check availability, plus the deal with PP made it even better once booked. Many thanks.”

Helpful Report

Posted 4 years ago

“This was a very professional and polite service. I never felt under any pressure to purchase, which is exactly how I like things to be.”

Helpful Report

Posted 4 years ago

“Lynn was very helpful in booking our 3 nights on Dartmoor. She described all the rooms and gave advice as to which would be suitable for us. Very efficient service.”

Helpful Report

Posted 4 years ago

“Linda was very helpful in finding the right place for us to stay - let's hope it will be a lovely break.”

Helpful Report

Posted 4 years ago

“Your site was easy to navigate. The lady ,Lynda was very polite and helpful with my booking. She was friendly and efficient. I am looking forward to my night away.”

Helpful Report

Posted 4 years ago

“I have been booking my doggie breaks away with Petspyjamas now for three years. I will always return to them to organize my breaks ways with Charlie, they are so friendly, efficient and provide such a good service. Thank you Petspyjamas”

Helpful Report

Posted 4 years ago

“Your responses were fast and efficient. Very impressive.”

Helpful Report

Posted 4 years ago

“Very efficient in finding a suitable cottage. Listened to what we wanted. Soon came back with options for us to choose.”

Helpful Report

Posted 4 years ago

“Brilliant service. Excellent”

Helpful Report

Posted 4 years ago

“Lovely range of properties. Ellie was able to hook our chosen property at a great price and our pup us coming too”

Helpful Report

Posted 4 years ago

“Very helpful, called back and sent a text when she couldn't get hold of me.”

Helpful Report

Posted 4 years ago

“It was so simple to book after speaking to Melanie She was very helpful with her suggestions”

Helpful Report

Posted 4 years ago

“Lovely lady helped with my booking and answered all my questions.”

Helpful Report

Posted 4 years ago

“Ellie was extremely helpful and efficient and helped me with my queries very satisfactorily.”

Helpful Report

Posted 4 years ago

“Lynda was really helpful in answering all my questions. She was kind and paid great attention to detail with the booking”

Helpful Report

Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,751 reviews