PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,802 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,802 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 2nd August 2026

Christine Mills

PetsPyjamas 5 star review on 2nd July 2026

Nicola Pizzey

PetsPyjamas 5 star review on 7th June 2026

Julie Turner

3621

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lynda was so helpful and patient whilst I decided what hotel to book. This is my 4th time booking a holiday with PetsPyjamas, I've never been disappointed so I'm looking forward to my next one this year.”

Helpful Report

Posted 4 years ago

“When making a reservation online it would be helpful if the requests in the comments book were passed on to the hotel, especially when they are marked as essential. This was not done with our recent reservation. Neither was a request for a phone call back made. 24 hours was given by you as the time frame in which the call back would be made. It used to be that calls to you were answered live as it were. No call back to date. Had to call the hotel direct. No category for this below.”

Helpful Report

Posted 4 years ago

“Booked our second staycation with Maria at petpyjamas, Maria is very friendly ensuring that our stay at the accommodation is just right for us, one thing I especially like is that the hotel knows we are going to turn up with our fur baby with no hidden additional nightly cost, which we have experienced on several occasions as we have inferior room for which we have to pay more, why hotels think our four legged friends are more destructive and dirtier than any other families is beyond me as I do know some pet owners may not be as respectful as they should but neither are many humans. We are assured by booking through Ppj”s that we will not be discriminated against and can expect the same standard of rooms as everyone else, well we are paying the same price, you also get some little added benefits for our pets - bonus”

Helpful Report

Posted 4 years ago

“Angela was very helpful and efficient in helping us find our holiday. Would definitely use Pets Pyjamas again.”

Helpful Report

Posted 4 years ago

“We used PetsPyjamas after a recommendation from a friend. We managed to find just what we needed, a short break away with 2 of our dogs but close enough to get back to our 3rd dog who was staying with a relative (if necessary). Loads of lovely choices, we will certainly be using this site again in future”

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Posted 4 years ago

“Easy to make contact and very helpful.. x”

Helpful Report

Posted 4 years ago

“Moira was so helpful and patiently found somewhere to suit us. I loved the fact that I could speak to someone direct. I have been really impressed and would definitely use this company again. Thank you Moira!”

Helpful Report

Posted 4 years ago

“The experience has been excellent. Everyone has been very helpful in helping us find our holiday destination. Lynda has been amazing. She never gave up the search which we appreciated very much. Thankyou!! Barry and Marilyn Gentleman.”

Helpful Report

Posted 4 years ago

“We have had several holidays with our 2 dogs, booked through Pets Pyjamas and have been very pleased with your efficient friendly service. I would particularly like to mention Maria who went to great lengths to help us with our upcoming booking to The White Hart in Sussex. Nothing was too much trouble and our queries were replied to promptly and efficiently. She was charming and delightful to speak to, an asset to your company.”

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Posted 4 years ago

“Really excellent customer service from Maria. Prompt return after initial enquiry and very helpful and friendly on the phone - just what you need from a booking agent. Thanks”

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Posted 4 years ago

“Very busy but phoned us back within a short time. Very friendly and helpful.”

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Posted 4 years ago

“Excellent service. Jodie was first class and very helpful.”

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Posted 4 years ago

“It was my first time using pets pyjamas but I will be using them again. Angela made booking a hotel really easy and trouble free. Had a great trip away in Brighton with our two dogs”

Helpful Report

Posted 4 years ago

“Needed to change our booking and it was taken care of efficiently snd quickly.”

Helpful Report

Posted 4 years ago

“The booking experience was excellent. Maria was very helpful and answered all queries quickly.”

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Posted 4 years ago

“Very good experience booking a cottage through pets pyjamas. Staff so very helpful thanks to Andrea and Jodie . Carnt wait for our cottage break”

Helpful Report

Posted 4 years ago

“Easy booking and good destination.”

Helpful Report

Posted 4 years ago

“Found the website a bit difficult to find properties that were suitable for us but once we had Liz dealt with us superbly when we booked.”

Helpful Report

Posted 4 years ago

“The look of the website is very appealing. Easy to use but would like to see what availability each hotel has before having to enter desired dates.”

Helpful Report

Posted 4 years ago

“Excellent service, my designated advisor even called me to sort it my booking on her day off!”

Helpful Report

Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,802 reviews