I couldn't book online, there were problems with debit card and with paypal. I tried calling but was asked to leave name and number, but I was anxious not to lose the booking, because availability was already so scarce in January. Also, the online system wanted me to pay the full amount, but this was 5 months prior to the holiday dates, which seemed harsh. I tried again online, but without success, so I telephoned again. Once I got through everything was excellent, and Linda offered me the choice to pay 30% as a deposit until 12 weeks before the booking. I have knocked off one star due to payment problems, and one for trying to take 100% in order to secure the booking.