PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,802 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,802 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 2nd August 2026

Christine Mills

PetsPyjamas 5 star review on 2nd July 2026

Nicola Pizzey

PetsPyjamas 5 star review on 7th June 2026

Julie Turner

3621

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful booking person. Quickly understood all the variations we needed for a booking and sorted the whole thing out.”

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Posted 4 years ago

“Jodie was so helpful and took all the stress away from booking our break away. So thankyou”

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Posted 4 years ago

“I have given 3 stars because of the accommodation only, the rooms are too small for me with no wardroom and very little draw space, the ensuite is good, however with that said the inn and dining areas are charming and rustic with a great atmosphere and the staff are wonderful if you have a dog then a great place to be”

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Posted 4 years ago

“The call back came as promised. I could not take the call at the time but when I rang back Adam was most helpful and then sent me various options which my wife and I were able to peruse in our own time and then make a choice. We have booked a three night stay covering our wedding anniversary and the Chatsworth Country Fair and are looking forward to it. We have used Pets Pyjamas before and have always been highly satisfied with the service provided and they are our first choice for booking trips away with our dogs.”

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Posted 4 years ago

“I wanted to make a last minute booking and Maria from PetsPyjamas was superb! She was incredibly quick at responding to my messages and managed to book us in at the hotel we wanted! Overall it was a fantastic experience.”

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Posted 4 years ago

“Very helpful very friendly all round good experience”

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Posted 4 years ago

“This was our first PetsPyjamas experience and WOW 🤩. So efficiently and quickly booked, Maria was extremely friendly and helpful and went out of her way to get us booked into a hotel for the following night. We are already planning our next trip and will be using PetsPyjamas lots in the future. Thank you for everything, you made the experience stress free and delightful.”

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Posted 4 years ago

“Booking experience was really good. I explained my requirements and within a few minutes they got back to me with availability. Making the reservation was extremely easy.”

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Posted 4 years ago

“Hi, your website looks lovely but incredibly frustrating to use as it shows properties that aren’t available even if dates are put in and also says properties aren’t available when they are! This definitely needs to be addressed as it would put me off using it in the future however Angela was delightful and very thorough in securing our preferred accommodation.”

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Posted 4 years ago

“I booked with pets pyjamas because Jodie was very helpful. My questions were answered promptly. I would definitely recommend!”

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Posted 4 years ago

“Very quick and professional”

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Posted 4 years ago

“Very easy to deal with, very helpful, and friendly, managed to get us a hotel with just two weeks notice for Christmas and even though the hotel said one dog managed to get our three small dogs allowed.”

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Posted 4 years ago

“Angela was very helpful and went out of her way to sure the booking went though ok”

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Posted 4 years ago

“Great communication, online and telephone, efficient and friendly. Very satisfied and would use again,”

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Posted 4 years ago

“Quick efficient and friendly”

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Posted 4 years ago

“Lisa Weldon was amazing, helpful definitely going back to her x thank you very much x I explained what I am looking for and she just delivered x very efficient and helpful”

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Posted 4 years ago

“Excellent service, Liz helped so much with our last minute request with suggestions and then contacting all the hotels to check availability, plus the deal with PP made it even better once booked. Many thanks.”

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Posted 4 years ago

“This was a very professional and polite service. I never felt under any pressure to purchase, which is exactly how I like things to be.”

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Posted 4 years ago

“Lynn was very helpful in booking our 3 nights on Dartmoor. She described all the rooms and gave advice as to which would be suitable for us. Very efficient service.”

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Posted 4 years ago

“Linda was very helpful in finding the right place for us to stay - let's hope it will be a lovely break.”

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Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,802 reviews