PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Esther could not have been more helpful!”

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Posted 4 years ago

“Maria was very helpful with my booking. Gave me lots of advice and answered all my questions s”

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Posted 4 years ago

“Very friendly overall seems like a great company”

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Posted 4 years ago

“Had a problem trying to book online so did the online chat and had a phone call from their representative. She was brilliant and was able to look up availability and sort out prices really quickly. She also had a very clear and pleasant telephone manner and was extremely professional. I would thoroughly recommend them.”

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Posted 4 years ago

“Great website design with clear info and photos. Nice to have the priority be the dog! Very helpful staff (Jodie S) after submitting a query.”

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Posted 4 years ago

“So helpful and friendlyWe’ve never booked with a site like this where the people put themselves out to help and find what you want.”

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Posted 4 years ago

“Very good, and very much looking forward to our holiday Personal service at its best.”

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Posted 4 years ago

“I was slow to respond to your follow up .your patience and speed inwhich things were finalised was brilliant. a great team thankyou very much.”

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Posted 4 years ago

“Always find the concierge manner and attitude to be friendly helpful and professional have just booked my third PP trip and Marie worked hard for me !! Thank you all great service”

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Posted 4 years ago

“Prompt response, answered our queries clearly and gave us the confidence to book knowing our beloved dog would be just as welcome as us”

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Posted 4 years ago

“Painless and a good deal”

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Posted 4 years ago

“Site was easy to use, good pictures of the properties as well as good information. Booking was easy and confirmation quick and clear.”

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Posted 4 years ago

“I am new to booking with Pets-pyjamas and will use them again as they were very helpful. When booking a holiday with dogs it is nice to know the dogs will be made as welcome as us.”

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Posted 4 years ago

“Sam Dyer, Pet Partner, couldn't have been more helpful. The patience of a saint for a very picky customer!!”

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Posted 4 years ago

“I hadn’t heard of Pet’s Pyjamas. Came across your website by accident, but very glad I did. I could not have hoped for more in the way of friendliness, understanding and professionalism by Sam who organised my booking. I must add patience as well, as it took several attempts to get things sorted to my satisfaction.”

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Posted 4 years ago

“Easy to use, even for a technophobe like me, would definitely use you again.”

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Posted 4 years ago

“Been with PetsPyjamas a few times now and always had a great experience. Just gave the dates and places I want to stay and they do the rest, all the staff are so friendly and helpful. Always kept up to date throughout the bookings. Defo recommend.”

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Posted 4 years ago

“I think PetsPyjamas is a brilliant concept and will definitely use it again. However, I didn't find the booking process that easy. The online availability doesn't seem to match up with the true availability, once you request a booking. That said, once I was in touch with a concierge they were able to find something great in no time at all, so I'd go through the concierge directly in future.”

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Posted 4 years ago

“Great booking experience - easy to contact and ask my questions. Prompt help and easy pay facility. Venue was as description and reviews.”

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Posted 4 years ago

“Tiffani was extremely helpful, polite and would get back to my emails quickly. Looking forward to staying in the hotel and booking some more experiences through Pets Pyjamas”

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Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews