PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,777 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,777 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 7th June 2026

Julie Turner

PetsPyjamas 5 star review on 10th May 2026

Alison Adams

3618

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to make contact and very helpful.. x”

Helpful Report

Posted 4 years ago

“Moira was so helpful and patiently found somewhere to suit us. I loved the fact that I could speak to someone direct. I have been really impressed and would definitely use this company again. Thank you Moira!”

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Posted 4 years ago

“The experience has been excellent. Everyone has been very helpful in helping us find our holiday destination. Lynda has been amazing. She never gave up the search which we appreciated very much. Thankyou!! Barry and Marilyn Gentleman.”

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Posted 4 years ago

“We have had several holidays with our 2 dogs, booked through Pets Pyjamas and have been very pleased with your efficient friendly service. I would particularly like to mention Maria who went to great lengths to help us with our upcoming booking to The White Hart in Sussex. Nothing was too much trouble and our queries were replied to promptly and efficiently. She was charming and delightful to speak to, an asset to your company.”

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Posted 4 years ago

“Really excellent customer service from Maria. Prompt return after initial enquiry and very helpful and friendly on the phone - just what you need from a booking agent. Thanks”

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Posted 4 years ago

“Very busy but phoned us back within a short time. Very friendly and helpful.”

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Posted 4 years ago

“Excellent service. Jodie was first class and very helpful.”

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Posted 4 years ago

“It was my first time using pets pyjamas but I will be using them again. Angela made booking a hotel really easy and trouble free. Had a great trip away in Brighton with our two dogs”

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Posted 4 years ago

“Needed to change our booking and it was taken care of efficiently snd quickly.”

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Posted 4 years ago

“The booking experience was excellent. Maria was very helpful and answered all queries quickly.”

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Posted 4 years ago

“Very good experience booking a cottage through pets pyjamas. Staff so very helpful thanks to Andrea and Jodie . Carnt wait for our cottage break”

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Posted 4 years ago

“Easy booking and good destination.”

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Posted 4 years ago

“Found the website a bit difficult to find properties that were suitable for us but once we had Liz dealt with us superbly when we booked.”

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Posted 4 years ago

“The look of the website is very appealing. Easy to use but would like to see what availability each hotel has before having to enter desired dates.”

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Posted 4 years ago

“Excellent service, my designated advisor even called me to sort it my booking on her day off!”

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Posted 4 years ago

“So quick and easy. Look forward to our viasit with our two Bearded Collies”

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Posted 4 years ago

“Very easy website to navigate. Once availability is confirmed the booking process is straight forward. Does take a little while to find out availability. The only slight issue is that I couldn’t get through to a member of staff when calling on at several different times. Waiting now to see how process continues with paying the balance and when I get to my destination.”

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Posted 4 years ago

“Really great idea and the hotel was super”

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Posted 4 years ago

“Excellent communication from Adam. Our booking was dealt with in a very professional manner with no delays. I would certainly highly recommend Pets Pyjamas and their team, especially Adam.”

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Posted 4 years ago

“Agree with lots of comments here already. Friendly and helpful, prompt with providing ideas yet not intrusive. Really understood what we wanted. Excellent customer service. I dealt with Lynda and she was brilliant.”

Helpful Report

Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,777 reviews