PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,751 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,751 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 5th March 2026

Gary Fisher

PetsPyjamas 5 star review on 3rd March 2026

SHARON COOPER-WESTHEAD

PetsPyjamas 5 star review on 28th February 2026

Michael Wright

PetsPyjamas 5 star review on 25th February 2026

Lindsey Peters

PetsPyjamas 5 star review on 22nd February 2026

Andrew Tilley

3595

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Jodie was first class and very helpful.”

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Posted 4 years ago

“It was my first time using pets pyjamas but I will be using them again. Angela made booking a hotel really easy and trouble free. Had a great trip away in Brighton with our two dogs”

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Posted 4 years ago

“Needed to change our booking and it was taken care of efficiently snd quickly.”

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Posted 4 years ago

“The booking experience was excellent. Maria was very helpful and answered all queries quickly.”

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Posted 4 years ago

“Very good experience booking a cottage through pets pyjamas. Staff so very helpful thanks to Andrea and Jodie . Carnt wait for our cottage break”

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Posted 4 years ago

“Easy booking and good destination.”

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Posted 4 years ago

“Found the website a bit difficult to find properties that were suitable for us but once we had Liz dealt with us superbly when we booked.”

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Posted 4 years ago

“The look of the website is very appealing. Easy to use but would like to see what availability each hotel has before having to enter desired dates.”

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Posted 4 years ago

“Excellent service, my designated advisor even called me to sort it my booking on her day off!”

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Posted 4 years ago

“So quick and easy. Look forward to our viasit with our two Bearded Collies”

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Posted 4 years ago

“Very easy website to navigate. Once availability is confirmed the booking process is straight forward. Does take a little while to find out availability. The only slight issue is that I couldn’t get through to a member of staff when calling on at several different times. Waiting now to see how process continues with paying the balance and when I get to my destination.”

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Posted 4 years ago

“Really great idea and the hotel was super”

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Posted 4 years ago

“Excellent communication from Adam. Our booking was dealt with in a very professional manner with no delays. I would certainly highly recommend Pets Pyjamas and their team, especially Adam.”

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Posted 4 years ago

“Agree with lots of comments here already. Friendly and helpful, prompt with providing ideas yet not intrusive. Really understood what we wanted. Excellent customer service. I dealt with Lynda and she was brilliant.”

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Posted 4 years ago

“As a regular traveller we have booked many times with Pets Pyjamas and return to them often, Esther was very helpful, polite and friendly and helped us to find and secure another lovely venue. We now have another short break to look forward too.”

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Posted 4 years ago

“Super friendly and super quick with queries, booked with ease and for a great price! can’t wait to go!!”

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Posted 4 years ago

“Incredibly helpful and non intrusive booking! Maria was so helpful, even over text of the evening. I’ve not used Pets Pyjamas before as assumed they’d be more expensive, however we got this cheaper than other sites! Will definitely be using again in the future (hopefully regularly!)”

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Posted 4 years ago

“Very friendly and professional. Answered all the questions we had.”

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Posted 4 years ago

“Easy to use. Maybe have your booking system automated though. Would make it even easier. Sometimes i dont have time to wait i just want to book straight away.”

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Posted 4 years ago

“Easy to find and book holidays. Customer service team are quick to respond to enquiries and keep you informed about what stage your booking is at,”

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Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,751 reviews