Mango Bikes Reviews

Name: Mango Bikes
Address: Fife Food & Business Centre,, Unit 29 Faraday Rd, Glenrothes, Fife
Rating: 4.03

4.0 Rating 871 Reviews

74 %

of reviewers recommend Mango Bikes

4.0

Based on 871 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Fife Food & Business Centre,,
Unit 29 Faraday Rd,
Glenrothes
Fife
KY6 2RU

Mango Bikes 5 star review on 12th May 2025

Stephen B

Mango Bikes 5 star review on 3rd December 2024

André M

Mango Bikes 5 star review on 20th August 2024

Shareen E

286

Anonymous

Anonymous // 01/01/2019

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“It took some time for the bike to get here and their response time on the email was not great. However, I believe it was due to the pandemic. Besides that, I am very happy with my Langland single speed. I wish everyone at Mango bikes the best!”

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Posted 5 years ago

“An excellent bike which I am enjoying riding. Fast shipping and easy to assemble. Customer service not so good - I ordered two extra tubes but did not receive them. I emailed about this but got no reply.”

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Posted 5 years ago

“I recently ordered some gorgeous white Kenda tyres from the guys at Mango. The price was excellent and delivery was incredibly fast. Unfortunately there was a mistake at checkout and I was charged twice. Although the initial response time wasn't great, I think that, like everyone, lockdown had probably been incredibly difficult for the team. I'm delighted to say that I was contacted personally and issued a full refund, so now that's sorted I will definitely be using Mango bikes again.”

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Posted 5 years ago

Hi Phil, first off apologies in the delay in our response, it's been pretty crazy here at Mango HQ. However, I am glad to say that has been refunded for you and should appear in your account in a couple of days. If you need anything else drop us a message and we'll get back to you as quick as we can.

Posted 5 years ago

“Very good priced product amazingly fast shipping great customer care”

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Posted 5 years ago

“Very very happy with my bike!”

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Posted 5 years ago

“Great quality product (flipflop 6 apple rear wheel) however they forgot to add the other (fixed cog) after many efforts to contact i finally got through to a polite man on the phone who said he would ship one out to me.Its now been two weeks without any contact i’ve tried both their phone line leaving 3 messages and many emails but still no reply. ruined my experience overall, was planning to purchase another wheel or even a bike but my mind has been changed by their lack of support. The quality of the product is the only thing keeping it from very poor”

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Posted 5 years ago

“Awesome bikes”

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Posted 5 years ago

“What an amazing bike! Having never ridden a fixie/flip flop hub bike before this has been an experience. The build quality is spot on. The self design aspect of the purchase is amazing. All in all a fantastic customer service from start to finish. If I have one niggle it is the fact that I never purchased one sooner. I could not recommeng your company highly enough. Thankyou.”

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Posted 5 years ago

“Disappointing customer service throughout the buying experience To top it off, I was then ignored on all platforms after receiving a bike that was incorrectly put together using the wrong parts!! I had to take the bike to Evan's cycles and pay for the correct part myself. Mango continue to ignore me after I have raised this issue to them. Piss poor effort overall - would not recommend”

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Posted 5 years ago

“Didn't get any answer for my message. Products were good, only positive thing I guess...”

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Posted 5 years ago

“Absolutely love my single-speed - so much that I’m ordering another for my son.”

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Posted 5 years ago

“I love my bike! Its a pleasure to ride and certainly turns heads. Its smooth and easy on road. I went slightly off-road and punctured the tyre with a stone which I was easily able to change (a complete newbie who needed youtube) but nonetheless it is now fixed. I initially purchased with a 10 day window to dispatch but this ended up being a month, which is understandable and I wasn’t too disappointed by this. I wish the communication was a little better but I was patient and it was worth the wait! When a few colours were out of stock, I received a really easy to read email with different options and I just switched a few things around. This communication was really prompt and then let me know when my item would be received. After dispatch (a friday), my bike came on the tuesday early morning and i could track it. Highly recommend mango and I am looking forward to purchasing some other colour parts in the future when I fancy a change. The bike was easy to build and also gave me a glimpse into replacing parts myself in the future. Thanks so much, I’ve been riding out on it loads!”

Mango Bikes 5 star review on 29th May 2020

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Posted 5 years ago

“PROS: Bike is nice. Comfy Smooth ride. CONS: 4 Week wait (Covid 19...) Some of the Mango detailing has peeled off, bit cheap. Other than that, I'd say an ok overall experience with Mango.”

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Posted 5 years ago

“Good service even during lockdown, ordering was easy and bike came after a few weeks. The master link was missing from the chain but replaced quickly. I love the bike, looks great and really smooth ride.”

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Posted 5 years ago

“Ordered inner tubes. They sent wrong ones. Bit slow responding to initial request to correct mistake but put it right and sent correct tubes and didn't want wrong ones back. So overall pleased with the service.”

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Posted 5 years ago

“I am very happy with my bike from Mango. The ride is so smooth, no issues yet & everything feels sturdy & very well made. A fantastic bike & I would not hesitate to recommend to anyone.”

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Posted 5 years ago

“Delivery did take longer due to the lockdown which is completely understandable. Bike looks and feels great, love it !”

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Posted 5 years ago

“I have ordered my bike 2 weeks ago and I have tried to get in contact to cancel my order because it is taking too long and there is absolutely no response I emailed phoned even texted them on Facebook and no response. During this pandemic people are low on income as is and they will willingly take £300+ off people with nothing in return. I would expect They will give some form of compensation for this major inconvenience. I cycle to work and need the bike to arrive to continue to be a key worker yet this company don’t care that they are taking people’s money. I would not recommend ordering from them at this time or anytime in the near future.”

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Posted 5 years ago

“Abysmal customer service. Been waiting for over 4 weeks now and it’s virtually impossible to get through to the company. I was recommended by a friend before the Coronavirus, but I would say to anyone trying to order is avoid at all costs. I want to cancel my order but given their poor customer service I don’t think I will even get a response. Don’t get me wrong it’s a difficult time for every company but I think it’s not morally right that Mango bike falsely advertise to say your bike will be built in 2 weeks and then take your payment. It was an opportunity for this company to get it right during this hard time, but I have been left very disappointed that I can’t ride my bike during this lockdown.”

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Posted 5 years ago

“Still no bike after 4 weeks. The customer service has been awful and they promising the my bike is in the build stage and should be with me shortly. Your better off buying from a reputable company like Evans cycle or even Halfords !!!”

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Posted 5 years ago

Mango Bikes is rated 4.0 based on 871 reviews