I have ordered my bike 2 weeks ago and I have tried to get in contact to cancel my order because it is taking too long and there is absolutely no response I emailed phoned even texted them on Facebook and no response. During this pandemic people are low on income as is and they will willingly take £300+ off people with nothing in return. I would expect They will give some form of compensation for this major inconvenience. I cycle to work and need the bike to arrive to continue to be a key worker yet this company don’t care that they are taking people’s money. I would not recommend ordering from them at this time or anytime in the near future.