Mango Bikes Reviews

Name: Mango Bikes
Address: Hollybank Business Park, Hollybank Road, Parkgate, Antrim
Rating: 4.04

4.0 Rating 826 Reviews

74 %

of reviewers recommend Mango Bikes

4.0

Based on 826 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Hollybank Business Park,
Hollybank Road,
Parkgate
Antrim
B39 0DL

Mango Bikes 5 star review on 26th June 2023

278

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really cool gear, but for things like the multi coloured wheels it’s not clear that different colours have different tread patterns, which would have been good to know before buying”

Helpful Report

Posted 1 day ago

“Good value, quick service on a job lot of D-locks Not so good at responding to emails (otherwise five ⭐️)”

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Posted 7 months ago

“Great bike, great price. The final product looks brilliant. Only complaint is a slight lack of communication after ordering, I had no communication for a few weeks and couldn’t get a response via email or phone. I managed to get a response via Instagram eventually, and all was smooth from there.”

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Posted 8 months ago

“I'm officially in love with my Mango fixed gear/single speed bike. I upgraded to the fancy 6-spoke wheels which are super strong and pleasantly comfortable (they've also had plenty of admirers!). Not the lightest bike, but I wanted something practical for the winter months that will also build my strength more than a geared bike. This bike feels like it can take whatever nature throws at it (still need to maintain it though!) I would have given five stars, but there was no reply to my emails and no updates on how long it would take to build and be delivered (mine took about two weeks, which is excellent). Hopefully, Mango can sort this out but that's the only criticism I have… and I'm already thinking about getting another one!”

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Posted 9 months ago

“Performing exactly what I wanted and nicer than I thought it would with just the 8 speed cassette. Enough gears for what I need. Holds a nice line, not quick but once at speed it doesn’t take much to keep it there. I’m really happy so far 4.5 on 5 scale rating.”

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Posted 11 months ago

“great, ordered several locks which were on sale, because we are a charity giving out bikes to people in need, we give out locks with the bikes to prevent people losing them to thefts.”

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Posted 11 months ago

“Ordered an 8-speed Shimano chain as Mango had the best price online. Although the description said it would come with a quick link, it wasn't included in the order. However, a short email resulted in one being sent to me straight away. So all good in the end. Thanks guys!”

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Posted 1 year ago

“I love the range of coloured tires that mango has to offer. I was worried that they might be style over substance but so far my pink ones have held up against slick road surfaces and plenty of rain. Plus I have got lots of compliments....”

Mango Bikes 4 star review on 21st March 2023

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Posted 1 year ago

“So far so good with the performance of the 2 bikes ordered. The self-assembly was reasonably straight forward though I had to swap the pedals when my son referenced the video! Lost one star because I was originally given an estimate of 14th Dec for when the bikes would be ready but that came and went with no communication and I had to chase it up. However the despatch and delivery were fine at my end once they were ready. Slightly surprised that the bikes came in separate deliveries on the same day and maybe the packaging should have been marked '1 of 2' to save the environment! Cheers.”

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Posted 1 year ago

“No surprises regarding the products, exactly what I ordered. The sweeties in the box however were a nice surprise and a nice reward for myself after I was done changing my setup.”

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Posted 1 year ago

“Easy to deal with and fair prices. It would have been 5* if a previous order had been 'right first time'”

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Posted 1 year ago

“The bike looks great for the price. Really happy with it! The bike looked well packed, but unfortunately during the shipping, something happened with the fork, it's not aligned. So I can not mount the front wheel, have to change the fork. I live on an island in the Azores archipelago (Portugal), so the bike did a big trip till here.”

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Posted 1 year ago

“Great price, quick delivery and product arrived as described… definitely will buy from these guys again..”

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Posted 1 year ago

“Tyres the right colour, 28×700c. Just right”

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Posted 1 year ago

“I opted for the customised single speed bike; I loved being able to pick different colour combinations and being able to upgrade on certain parts. Thoroughly enjoyed that design experience and that definitely made me pick Mango over other brands. Sadly though, when the bike arrived the rear wheel was broken – which really should have been spotted during assembly. Took the sheen off the purchasing experience as I had to wait for another wheel to be delivered and then obviously had to do all the labour myself. I would've appreciated Mango to have checked in after the issue as part of their customer service – as the issue was clearly an oversight on their part – but they sadly didn't. However, I'm really pleased with the bike as it rides smoothly and feels well put together. Just a shame about the mixed experience.”

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Posted 1 year ago

“Firstly I love the bike, the variation’s you could choose was endless. However I must say that the communication was not great to be honest. After placing my order it seemed to take ages for any information to come forth. After a few emails I finally got a reply to say that they’d had a system error where some emails weren’t being delivered to the correct place. That is when they told me that they’d had a problem at the spray shop and mine would be delayed. Ok things like that can happen. But an email would have been nice. When I then got confirmation that it had be built and despatched there was no tracking information with it. Still no reply to my email. The bike did turn up a couple of days later as it says on the web site. The bike was packed well with no scratches or dents to the box. Easy to assemble. Like I say I love the bike.”

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Posted 1 year ago

“Love my bike, loved the customisation process online, did a few drafts before settling on the final one. Only downside was it seemed to take ages from ordering to it actually arriving.”

Mango Bikes 4 star review on 4th June 2022

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Posted 1 year ago

HI Jenny What a fabulous bike! Nice customising. Yeah, your bike took just under 4 weeks from order to dispatch which is slightly longer than expected. It's usually 2-3 weeks if we've got painted frame stock but there was a delay at paint house which bumped yours back a bit. Hopefully new bike day and getting out riding will make it worth the wait! Happy cycling

Posted 1 year ago

“I’ve ridden many different bikes over the years but my Mango single speed is up there with bikes three times the price. They look cool, ride reliably and are great as a cruiser into town. Looking to get an 8 speed Mango this summer 👍”

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Posted 1 year ago

“Tyres that I needed,right colour and tread.”

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Posted 2 years ago

“Managed to bag a neon blue ex-demo single speed bike from the Mango website for £100 less than normal retail price. Arrived nicely boxed, was easy to put together and out on the road it feels like a solid enjoyable ride, unlike some other single speed bikes I've tried. It arrived with a 44/16 gearing which is not the now Mango standard of 46/18, so changed out the freewheel out to a 17t cog (near enough 46/18 gearing equivalent) and now it's perfect. It's very customable too and looks the dogs. Buy yourself one.”

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Posted 2 years ago

Mango Bikes is rated 4.0 based on 826 reviews