Abysmal customer service. Been waiting for over 4 weeks now and it’s virtually impossible to get through to the company. I was recommended by a friend before the Coronavirus, but I would say to anyone trying to order is avoid at all costs. I want to cancel my order but given their poor customer service I don’t think I will even get a response. Don’t get me wrong it’s a difficult time for every company but I think it’s not morally right that Mango bike falsely advertise to say your bike will be built in 2 weeks and then take your payment. It was an opportunity for this company to get it right during this hard time, but I have been left very disappointed that I can’t ride my bike during this lockdown.