Mango Bikes Reviews

Name: Mango Bikes
Address: Fife Food & Business Centre,, Unit 29 Faraday Rd, Glenrothes, Fife
Rating: 4.03

4.0 Rating 871 Reviews

74 %

of reviewers recommend Mango Bikes

4.0

Based on 871 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Fife Food & Business Centre,,
Unit 29 Faraday Rd,
Glenrothes
Fife
KY6 2RU

Mango Bikes 5 star review on 12th May 2025

Stephen B

Mango Bikes 5 star review on 3rd December 2024

André M

Mango Bikes 5 star review on 20th August 2024

Shareen E

286

Anonymous

Anonymous // 01/01/2019

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“Loving my new wheels - have already named her Frankie ... Frankie the fixie! She has helped me get around London during the lockdown and helped me avoid public transport. Mango were great at delivery and I managed to put her together in about 15 minutes... and I have zero bike knowledge!”

Mango Bikes 5 star review on 6th July 2020

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Posted 5 years ago

Fantastic work. Our first video review as well - thank you so much for taking time to do this. Happy cycling

Posted 5 years ago

“Still waiting for my order to be delivered 15 days after ordering... Can't answer most of the questions on here as my saddle isn't here!”

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Posted 2 weeks ago

“I ordered a shifter from Mango as they were the only UK bike shop selling the item. I ordered the item on Saturday and it arrived on Tuesday. I was really delighted with the service.”

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Posted 1 month ago

“Not recommended. I ordered an item and they double charged me (£49.98 instead of £24.99). I contacted the sales team and they promised to refund the extra money. It's nearly 1 month and nothing from them. The delivery takes too long but Evrika I received my order. So sad and bad experience with them.”

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Posted 1 month ago

“A birthday gift for my husband. He loves it and is cycling everywhere now. He had to wait until his actual birthday to get a peek but he was not disappointed! Perfect choice and built to perfection”

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Posted 1 month ago

“Nice bike”

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Posted 1 month ago

“I ordered 2 tyres on the friday and was told over the phone that theyd be with me on the Monday. a week monday and I'm still waiting. I placed several calls last week to find out what was going on and left 3 answer phone messages to call me back. Never got any call back. Finally spoke to someone on thursday who told me the order handn't even been posted. On top of this, I've not had any order confirmation email, tracking number, email updates or any other comms concerning the order. You have beautiful bike, but I feel like you could do with some customer service upgrades. I hope this is recieved as constructive critique rather than a rant...”

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Posted 1 month ago

“Initially the experience wasn’t great as I had to wait over 2 weeks before I was informed of the status of my order, which I had to initiate. However I received a reply from a very helpful employee, Gabe. He informed me that they were experiencing some supply issues but my order would ship the next day. True to his word it arrived the next working day.”

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Posted 2 months ago

“Overall experience with Mango has been below what I’d expect. The bike frame was damaged upon delivery and had completely different parts on the bike than expected. Customer services responded well however and sent me upgraded parts, specifically a bottom bracket and crankset however only sent half the crankset…still missing the non drive side crank arm. The company seem to have good intentions but every delivery I’ve had from so far has had something no wrong with it. Original bike order took nearly 5 weeks to arrive and I got multiple pushbacks on delivery dates. The bike itself is a joy to ride tho and once I have the full upgraded parts it will be closer to being my dream bike.”

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Posted 3 months ago

“Was looking for a replacement white chain for my fixie, the choice on the market varied greatly but having been on mango's site a few times previous for other purchases, it was inevitable that i would buy it from here. picked the cheapest posting as im not only tight but also in no rush to have it. great quality product the difference on my bike has been immense, didnt realise how stretched my chain was.. oops”

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Posted 3 months ago

“I received my bike this weekend. I can't say I'm over the moon. The frame - albeit beautiful - either made its way through QC or was trusted to transit without enough padding, and has three or four full thickness dings down to the metal - photos attached.”

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Posted 3 months ago

“Very poor customer service. Bought a few things, no contact, no reply to emails or chat-bot messages. Generally very poor.”

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Posted 4 months ago

“I ordered a pair of white wheels recently. I took them (in the box) with my bike to get them fixed. When I picked up my bike, the wheels were light blue. Not white. I have emailed Mango however have not heard from them.”

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Posted 4 months ago

“So had some problems with delivery, customer services sorted it straight away excellent.”

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Posted 4 months ago

“First things first, the Mango Dee.Dee is a very good bike, it looks good, especially in Aqua Star, has sharp handling and the motor gives it some real zip, I have not been a fan of cable disc brakes in the past, but the ones fitted here aren't at all bad. It arrived extremely well packed, it was straightforward to assemble and the battery had quite a bit of charge so I was soon out on the road. My only gripe is the delivery time. The website promises delivery in two to three weeks but I think this applies to non-electric bikes. Mine took nine weeks to arrive and this could have been communicated better. It was worth the wait, however.”

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Posted 5 months ago

“Products have good aesthetics, description of products is really poor.”

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Posted 6 months ago

“Really quick service and my new tyres look great.”

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Posted 6 months ago

“I have paid twice for parts because mango use Royal Mail there collection office is never open. And I need to buy some wheels but none of your wheels are available.”

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Posted 6 months ago

“Really quick service (thanks, Team Mango!), and what seems like a fantastic product (Mango Saddle). Only one ride in on it so far, but certainly was comfortable. I've got a few steeds in the stable, all with different saddles, but I might have ended the search for a favourite!”

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Posted 6 months ago

“I ordered a bike for my son for Christmas on 10 December 2024 .. I received a confirmation on the day have received nothing since. Despite the payment leaving my account on 10 December. I didn’t expect it immediately being Christmas but maybe an update?”

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Posted 7 months ago

“Absolutely brilliant company, helpful and despatched part same day. Will definitely use again and passing their details on to our local bike clubs.”

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Posted 7 months ago

Mango Bikes is rated 4.0 based on 871 reviews