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Lakeland Furniture Reviews

4.6 Rating 2,577 Reviews
91 %
of reviewers recommend Lakeland Furniture
4.6
Based on 2,577 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Lakeland Furniture Reviews
Visit Website

Phone:

0161 694 2790

Location:

Glebe Street,
Shaw,
Oldham
Lancashire
OL2 7SF

Write Your review

Good products and good service!
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to see you are happy with your new products and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new products onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Very pleased with colour and size of garden parasol , exactly as described on your site.
Helpful Report
Posted 7 years ago
Good Morning Lorraine, Thank you for the wonderful feedback and 5*Rating you have given after receiving your new Parasol. I am pleased to see you are happy with the colour and size of the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Lovely sets of dining room chairs. Well made and whilst not really sat on them yet, but they look comfy and plenty padding 👌🏼
Lakeland Furniture 5 star review on 11th May 2019
Helpful Report
Posted 7 years ago
Good Morning Claire, I am pleased to see you are happy with your new Dining Chairs and I would like to Thank you for the brilliant feedback and 5*rating you have given. They look perfect in your home. For sharing the picture I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Every pleased with the chair.
Helpful Report
Posted 7 years ago
Good Morning John, Thank you for the great feedback and 5*Rating you have given after receiving your new chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
I bought 6 of these chairs for my kitchen island and they look great in the room. They are comfortable (but not for too long a period of time) and easy to adjust so do exactly what I need.
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to read you are happy with your new bar stools and I am sure they do look great in your kitchen. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new products onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Delighted with office chair. Paid extra for 48 delivery. Unaware no deliveries over bank holidays. So ordered Fri, delivered Tuesday....
Helpful Report
Posted 7 years ago
Good Afternoon to you Judith, I am sorry to read that you was unaware there were no deliveries over Bank Holiday but I am pleased to see you are delighted with the chair once delivered. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Very simple to order, good prices. The delivery process was a little confusing but this was due to the bank holidays, they arrived in good time and the chairs were easy to assemble. Overall very pleased!
Helpful Report
Posted 7 years ago
Good Afternoon, Thank you for the feedback and 5*rating you have given after receiving your new chairs. I am pleased to read that they arrived in good time and were easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Very great customer service,
Helpful Report
Posted 7 years ago
Good Morning, Thank you for the great feedback and 5*Rating regarding our customer service. I am pleased to see you are happy with the service you received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Arrived well before the specified delivery date, looks and feels the part and all for superb value. It’s a thumbs up from me!
Lakeland Furniture 5 star review on 9th May 2019
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to see you are very happy with your new Office chair, it looks perfect in your home. Thank you for posting the photo here for us to see and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Very happy with chair but it arrived without any screws/fixtures to put it together!
Helpful Report
Posted 7 years ago
Good Morning Denise, I am sorry to read that the product arrived without any fixings. Would it be possible for you to email our support team at support@lakeland-furniture.co.uk where someone will be happy to help you and get this rectified asap. If you are then fully satisfied with the item and service and you would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
We have bought bar stools and are very happy with the goods and the service
Helpful Report
Posted 7 years ago
Good Morning Philip, Thank you for the feedback and 5*rating you have given after receiving your new bar stools. I am pleased to see you are very happy with them and the service you have received also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Delivery by Yodel was atrocious
Helpful Report
Posted 7 years ago
Good morning to you Nina, I am very sorry to read that delivery by Yodel of your product was atrocious and I can only apologise for this. I am hoping that the product you have received is satisfactory and you are happy with the item. If you do have any queries then please do not hesitate to contact our support team at support@lakeland-furniture.co.uk where someone will be happy to help you further. Kind regards Sam
Posted 7 years ago
Great replica of designer chair....easy to assemble and comfortable, looks as good as real ones.
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to see you are happy with your new chair and you have found it to look as good as the real ones. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Great website very easy to order and such prompt delivery / five out of five
Helpful Report
Posted 7 years ago
Good Morning Karen, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased to see you found the website easy to navigate and also received a prompt delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Sturdy but ellegant office chair.
Helpful Report
Posted 7 years ago
Good morning, Thank you for the wonderful feedback and 5*Rating you have given after receiving your new office chair. I am pleased to see you have found it to be sturdy and elegant. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Everything as advertised.
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to see you are happy with the new product you have received and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Wish I’d known it was self assembly. All four chairs now wobble!☹️
Helpful Report
Posted 7 years ago
Good Morning to you Nigel, I am sorry to read you are disappointed with the chairs due to them being self assembly and that they now wobble. Please do not hesitate to contact our support team at support@lakeland-furniture.co.uk where someone will be happy to help you further. I sincerely apologise for the inconvenience this may cause you. Kind regards Sam
Posted 7 years ago
Excellent service from Lakeland and from the delivery company Yodel ,kept fully up to date from despatch to delivery ,the parasol arrived intact and undamaged and is of very good quality and excellent value for money, the only disappointment was there is no tie back so I made one from our old one and its fine, thanks Lakeland and you will be the first for consideration when we need to purchase anything else...…….
Helpful Report
Posted 7 years ago
Good Morning John, Thank you for the wonderful feedback and 5*rating you have given after receiving your new parasol. I am pleased to read you have found it to be good quality and excellent value for money. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new Parasol onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Item arrived as per emails and on time. Everything there and very easy to assemble. Arrived exactly as described.
Helpful Report
Posted 7 years ago
Good Morning Sandra, Thank you for the great feedback and 5*rating you have given after receiving your new products. I am pleased to see that everything arrived safely and they were easy to assemble too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Bar stools are very sturdy and look good. Delivery was very quick.
Helpful Report
Posted 7 years ago
Good Morning Julia, I am pleased to see you are happy with your new Bar Stools and you have found them to be very sturdy and look good too. Thank you for the great feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Lakeland Furniture is rated 4.6 based on 2,577 reviews