Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,721 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,721 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 16th April 2024

1580

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stools which I've orgered are super nice! Perfect fit for my kitchen! It took me a while to find them but I am very happy that I have decided to go for them”

Lakeland Furniture 5 star review on 24th February 2020

Helpful Report

Posted 4 years ago

Good Afternoon to you Justyna, Thankyou for the amazing feedback and rating you have given after receiving your new bar stools. I am pleased you have found them to fit in your kitchen perfectly. Thank you also for sharing the great image with us of them in situ and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Thanks for a great service. I needed a more comfortable chair to work on at home. Found this chair on Lakeland's and so far so very good.”

Helpful Report

Posted 3 days ago

Good Morning Daren, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you received great service and the chair is so far so good! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 days ago

“Fast efficient can't fault em”

Helpful Report

Posted 1 week ago

Good Morning Dean, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you found that ordering was fast and efficient! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 week ago

“Lakeland are one of the few companies to stock individual barstools as most are in sets of 2l! I wanted 3 and the whole ordering and delivery process was first class”

Helpful Report

Posted 1 week ago

Good Morning Jane, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased to read that ordering the 3 bar stools was very helpful for you and you have found the whole process of ordering to be first class! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 week ago

“very good and arrived quickly helpful staff”

Helpful Report

Posted 1 week ago

Good Morning Linda, Thank you for taking the time to leave a 5*rating after receiving your order. I am pleased the delivery was prompt, you found the product to be very good and the staff are helpful! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 week ago

“It was a gift and the person is over the moon with it .!”

Helpful Report

Posted 1 week ago

Good Morning June, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you and your friend who you bought it for are over the moon with this product! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 week ago

“Excellent quality and lush colour for the money.”

Helpful Report

Posted 2 weeks ago

Good Morning Lesley, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you have found it to be excellent quality and a lush colour too! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 weeks ago

“Excellent customer service, as usual. I realised I had ordered the wrong grey chair when I received notification that it had been dispatched. Thankfully, after calling Lakeland Furniture, they managed to swap it at the warehouse. The person who handled my enquiry was friendly and pleasant. I already have two chairs and they not only look good but are great value for money.”

Helpful Report

Posted 3 weeks ago

Good Morning Heather, Thank you for the wonderful feedback and 5*rating you have given after placing your order. I am pleased the support team were efficient and able to help rectify your order so the correct one arrives. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 weeks ago

“Great choice of chairs. I wanted an office chair without wheels and without arms and had no problem selecting one as a great choice of styles and colours. Delivered absolutely on time. I just had to connect the chair base to the metal legs - no problem at all. Good sturdy comfortable chair and looks great.”

Helpful Report

Posted 3 weeks ago

Good Morning Lesley, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased to read you found a great choice of what you had been looking for on our website and once your choice had been delivered you found the office chair to be a good sturdy comfortable chair that looks great too! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 weeks ago

“One of the seats was damaged and was replaced straight away. That is what I call service.”

Helpful Report

Posted 4 weeks ago

Good Morning Anthony, Thank you for the 5*rating you have given after receiving your order. I am sorry to read that on delivery you found one of the seats to be damaged but I am pleased the support team helped to rectify this swiftly for you and replaced this straight away. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 weeks ago

“Happy days”

Helpful Report

Posted 4 weeks ago

Good Morning Kerrie, Thank you again for the 5*rating after receiving your order. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 weeks ago

“I'm very pleased with my chair. Ordered grey velvet for dressing room matches perfectly with the bed. Very quick delivery will definitely recommend to friends and family.”

Helpful Report

Posted 4 weeks ago

Good Morning Sharon, Thank you for the 5*rating after receiving your order. I am pleased it matches perfectly with your dressing room and bed! Please do feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 weeks ago

“Quick Delivery”

Helpful Report

Posted 1 month ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased your order arrived quickly. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 weeks ago

“Fantastic company, exactly what I ordered came the next day. Highly recommend”

Helpful Report

Posted 1 month ago

Good Morning Harry, Thank you for the 5*rating and review you have given after receiving your order. I am pleased you have found the company to be fantastic and exactly what you had ordered arrived the next day! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 month ago

“Good looking we'll made stools which were easy to assemble and seem very good value for money.”

Helpful Report

Posted 1 month ago

Good Morning Robert, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you have found the stools to look good and are well made too! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 month ago

“Absolutely gorgeous better than in pictures”

Helpful Report

Posted 1 month ago

Good Morning Maxine, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you have found them to be absolutely gorgeous and better than in the pictures! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 month ago

“We ordered four Havana Bar Stools. They arrived promptly and securely. The instuctions for assembly were quite straitforward also. All in all we are very happy with them and the service provided by Lakeland Furniture.”

Helpful Report

Posted 1 month ago

Good Afternoon, Thank you for taking the time to leave feedback and a 5*rating after receiving your order of the Havana Bar Stools. I am pleased they arrived promptly and securely, they were assembled easily and your very happy with the product. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 month ago

“Bought this chair for my husband. He absolutely loves it. It looks good and is very comfortable.”

Helpful Report

Posted 1 month ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving the Chair whish was for your Husband. We are so pleased he loves it and it looks good and is very comfortable too! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 month ago

“Product superb, delivery superb, staff laizion superb Not more can be had!!”

Helpful Report

Posted 1 month ago

Good Morning Alan, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you found the product to be superb, delivery superb and the team superb also! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 month ago

“The bar stool we bought was very well made and good quality and was sent within a few days.unfortunately a small part on the foot rest was broken but Helen of the customer service team dealt with the problem immediately upon receiving my e mail and sent the replacement part by first class post.which arrived the following day.Excellent service.”

Helpful Report

Posted 1 month ago

Good Morning Malcolm, Thank you for the feedback you 5*rating you have given after receiving your order. I am sorry to read that a part was broken but I am pleased our customer service team were happy to help and rectified this swiftly for you and you are fully satisfied now with the bar stool. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 month ago

“Totally thrilled - I decided to go bold with a Lule Green Velvet Swivel chair for our home desk. I couldn't be more delighted - delivery, quality and the style is perfect.”

Helpful Report

Posted 2 months ago

Good Afternoon Samantha, Thank you for the amazing feedback and 5*rating you have given after receiving your order. I am pleased you are thrilled with the Lule chair and you chose a bold colour that you are delighted with! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 months ago

Lakeland Furniture is rated 4.6 based on 2,721 reviews