Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,891 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,891 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1596

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stools which I've orgered are super nice! Perfect fit for my kitchen! It took me a while to find them but I am very happy that I have decided to go for them”

Lakeland Furniture 5 star review on 24th February 2020

Helpful Report

Posted 5 years ago

Good Afternoon to you Justyna, Thankyou for the amazing feedback and rating you have given after receiving your new bar stools. I am pleased you have found them to fit in your kitchen perfectly. Thank you also for sharing the great image with us of them in situ and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Didn't have the item in stock in spite of what the website said.”

Helpful Report

Posted 4 days ago

“Nice chairs and quite straight forward to put together but would have been helpful to have some instructions as there was one piece I wasn’t sure where it was supposed to fit.”

Helpful Report

Posted 2 weeks ago

Good Morning, Thank you for your review! We're glad to hear you liked the chairs and found assembly fairly straightforward. We really appreciate your feedback about the instructions — we're sorry for any confusion and will definitely take this on board to improve the experience for future customers. If you ever need assistance, our team is always here to help! Natalie :-)

Posted 2 weeks ago

“Really nice chair”

Helpful Report

Posted 3 weeks ago

Good Morning, Thank you so much for your kind review! We're delighted to hear you're happy with your chair – it's great to know it's made a positive impression. If you need anything else or have any questions down the line, feel free to reach out. We're always here to help. Natalie :-)

Posted 3 weeks ago

“Really pleased with my bar stool , delivered quickly and well packaged”

Helpful Report

Posted 1 month ago

Good Morning, Thank you so much for your kind words! We’re delighted to hear that the bar stool arrived quickly and in perfect condition, and even happier that you’re pleased with it. If you ever need another seat—or anything else to complete your space—just let us know. Enjoy your new bar stool, and thanks again for choosing us! Natalie

Posted 4 weeks ago

“Bar stool is fantastic - light enough to move around easily but also sturdy enough to give good support when in use. Perfect for my ceramics studio and great value.”

Helpful Report

Posted 1 month ago

Good Afternoon, Thank you so much for your kind words! We're thrilled to hear that the bar stool is a perfect fit for your ceramics studio—lightweight yet supportive is exactly what we aim for. It's wonderful to know it's helping you create comfortably. We truly appreciate your support and hope it continues to serve you well for many projects to come! Natalie

Posted 1 month ago

“Lovely chair, great price and fast delivery.”

Helpful Report

Posted 1 month ago

Good Afternoon, Thank you so much for your lovely review! We're so pleased to hear you’re happy with the chair, the price, and the speedy delivery. It looks fantastic in your space—thank you for sharing the photo! We hope it brings comfort and style to your office for a long time to come. Natalie

Posted 1 month ago

“Great, stylish chairs, good value and fast easy ordering and delivery.”

Helpful Report

Posted 1 month ago

Thank you for the fantastic review! We're so pleased you love the style and value of the chairs, and that the ordering and delivery process was smooth and speedy. We really appreciate your support! Best wishes, The Lakeland Furniture Team

Posted 1 month ago

“Purchased 4 bar stools. Delivered next day for just a fiver. Really easy to put together. Ideal for what we wanted and about half the price of comparables. Bang on!”

Helpful Report

Posted 2 months ago

Good Afternoon, Thanks so much for the fantastic review! We're thrilled to hear the bar stools were exactly what you were after—and even better that they arrived the next day for just a fiver! Great to know they were easy to assemble and such good value too. Love the “bang on!” — that made our day! Enjoy the new stools and thanks again for choosing Lakeland Furniture! Best wishes, Natalie

Posted 2 months ago

“Quality product and excellent on time delivery. Really pleased.”

Helpful Report

Posted 2 months ago

Good Afternoon, Thank you for your kind review! We're so glad to hear you're pleased with the quality of the product and our on-time delivery. It means a lot to know we met your expectations—we truly appreciate your support! Best Wishes, Natalie

Posted 2 months ago

“Great quality barstools. Fast delivery, although one base arrived damaged a replacement was sent the next day.”

Helpful Report

Posted 2 months ago

Good Morning, Thank you for your review! We're so glad you’re happy with the quality of the barstools and our delivery speed. Sorry again that one base arrived damaged — but we’re pleased we could get a replacement out to you quickly. If you need anything else, don’t hesitate to reach out. Enjoy the new setup! Regards, Natalie

Posted 2 months ago

“Excellent service and delivery.”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words! We're thrilled to hear you were happy with our service and delivery. It's always our goal to make your experience smooth and hassle-free. We really appreciate you taking the time to leave a review! Best regards, The Lakeland Furniture Team

Posted 2 months ago

“Easy to order. Quick delivery. Easy to put together. Really like the chairs. All round a very good experience.”

Helpful Report

Posted 2 months ago

Thank you for the lovely feedback! We're so pleased to hear that you found the ordering process easy, the delivery quick, and the chairs simple to assemble. It’s great to know you're enjoying them! We’re glad we could provide a smooth experience from start to finish. Thanks again for choosing Lakeland Furniture! Best wishes, The Lakeland Furniture Team

Posted 2 months ago

“Beautiful chair, however I did not realise it didn't have wheels. But that was my fault.”

Helpful Report

Posted 2 months ago

Thank you so much for your kind review – we’re really glad to hear you love the chair! We totally understand how easy it is to miss the smaller details when shopping online. If you’d like, we’d be happy to look into the possibility of exchanging the base unit for one with wheels. Just drop us a message at support@lakeland-furniture.co.uk, and our team will be happy to help. Thanks again for your feedback! Warm regards, The Lakeland Furniture Team

Posted 2 months ago

“Excellent customer service, very fast delivery,high quality products”

Helpful Report

Posted 2 months ago

Good Afternoon Sheila Thank you so much for your kind words! We're thrilled to hear you were happy with our customer service, speedy delivery, and the quality of our products. It really means a lot to us to know we’ve met your expectations. We hope you enjoy your new furniture, and we’d love to welcome you back anytime! Best regards, The Lakeland Furniture Team

Posted 2 months ago

“Great service”

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Posted 2 months ago

Thank you for the five-star review! We're so glad you were happy with the service — we really appreciate your support. Best regards, The Lakeland Furniture Team

Posted 2 months ago

“top class service for a top class product . would highly reccomend”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words! We're thrilled to hear you were happy with both the service and the product — that's exactly what we aim for. We truly appreciate the recommendation and look forward to welcoming you back in the future! Best regards, The Lakeland Furniture Team

Posted 2 months ago

“Fast efficient delivery and so far the product seems to be of good quality.”

Helpful Report

Posted 2 months ago

Thank you for your lovely feedback! We're so pleased to hear your order arrived quickly and that you're happy with the quality of your product so far. If you have any questions down the line or need anything else, feel free to get in touch — we’re always here to help! Best regards, The Lakeland Furniture Team

Posted 2 months ago

“The office chair arrived quickly and was exactly as pictured. The only issue is that there weren't instructions on how to assemble it. I went on YouTube to find some tutorials and I was able to put it together quite easily”

Helpful Report

Posted 2 months ago

Thanks so much for your review! We're really pleased to hear your office chair arrived quickly and was just as pictured — that's exactly what we aim for. Apologies that the assembly instructions weren’t included in the box — we understand how important that is. We’re glad to hear you were able to find a solution quickly through YouTube and get it assembled with ease! We’ll also pass this feedback along to our team so we can continue improving the unboxing experience. Thanks again for choosing Lakeland Furniture — we hope you enjoy your new chair! Best regards, The Lakeland Furniture Team

Posted 2 months ago

“very fast delivery”

Helpful Report

Posted 2 months ago

Good Morning Alistair, Thank you for your review! We're glad to hear everything met your expectations and that you were happy with the delivery. We appreciate your support and look forward to serving you again! Kind regards Sam

Posted 2 months ago

“Efficient. Goods as expected. Delivery great.”

Helpful Report

Posted 3 months ago

Good Morning, Thank you for your review! We're glad to hear everything met your expectations and that you were happy with the delivery. We appreciate your support and look forward to serving you again! Kind regards Sam

Posted 2 months ago

Lakeland Furniture is rated 4.6 based on 2,891 reviews