Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,885 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 19th March 2025

1596

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stools which I've orgered are super nice! Perfect fit for my kitchen! It took me a while to find them but I am very happy that I have decided to go for them”

Lakeland Furniture 5 star review on 24th February 2020

Helpful Report

Posted 5 years ago

Good Afternoon to you Justyna, Thankyou for the amazing feedback and rating you have given after receiving your new bar stools. I am pleased you have found them to fit in your kitchen perfectly. Thank you also for sharing the great image with us of them in situ and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great, stylish chairs, good value and fast easy ordering and delivery.”

Helpful Report

Posted 5 days ago

Thank you for the fantastic review! We're so pleased you love the style and value of the chairs, and that the ordering and delivery process was smooth and speedy. We really appreciate your support! Best wishes, The Lakeland Furniture Team

Posted 2 days ago

“Purchased 4 bar stools. Delivered next day for just a fiver. Really easy to put together. Ideal for what we wanted and about half the price of comparables. Bang on!”

Helpful Report

Posted 3 weeks ago

Good Afternoon, Thanks so much for the fantastic review! We're thrilled to hear the bar stools were exactly what you were after—and even better that they arrived the next day for just a fiver! Great to know they were easy to assemble and such good value too. Love the “bang on!” — that made our day! Enjoy the new stools and thanks again for choosing Lakeland Furniture! Best wishes, Natalie

Posted 3 weeks ago

“Quality product and excellent on time delivery. Really pleased.”

Helpful Report

Posted 3 weeks ago

Good Afternoon, Thank you for your kind review! We're so glad to hear you're pleased with the quality of the product and our on-time delivery. It means a lot to know we met your expectations—we truly appreciate your support! Best Wishes, Natalie

Posted 3 weeks ago

“Great quality barstools. Fast delivery, although one base arrived damaged a replacement was sent the next day.”

Helpful Report

Posted 3 weeks ago

Good Morning, Thank you for your review! We're so glad you’re happy with the quality of the barstools and our delivery speed. Sorry again that one base arrived damaged — but we’re pleased we could get a replacement out to you quickly. If you need anything else, don’t hesitate to reach out. Enjoy the new setup! Regards, Natalie

Posted 3 weeks ago

“Excellent service and delivery.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your kind words! We're thrilled to hear you were happy with our service and delivery. It's always our goal to make your experience smooth and hassle-free. We really appreciate you taking the time to leave a review! Best regards, The Lakeland Furniture Team

Posted 3 weeks ago

“Easy to order. Quick delivery. Easy to put together. Really like the chairs. All round a very good experience.”

Helpful Report

Posted 4 weeks ago

Thank you for the lovely feedback! We're so pleased to hear that you found the ordering process easy, the delivery quick, and the chairs simple to assemble. It’s great to know you're enjoying them! We’re glad we could provide a smooth experience from start to finish. Thanks again for choosing Lakeland Furniture! Best wishes, The Lakeland Furniture Team

Posted 3 weeks ago

“Beautiful chair, however I did not realise it didn't have wheels. But that was my fault.”

Helpful Report

Posted 4 weeks ago

Thank you so much for your kind review – we’re really glad to hear you love the chair! We totally understand how easy it is to miss the smaller details when shopping online. If you’d like, we’d be happy to look into the possibility of exchanging the base unit for one with wheels. Just drop us a message at support@lakeland-furniture.co.uk, and our team will be happy to help. Thanks again for your feedback! Warm regards, The Lakeland Furniture Team

Posted 4 weeks ago

“Excellent customer service, very fast delivery,high quality products”

Helpful Report

Posted 1 month ago

Good Afternoon Sheila Thank you so much for your kind words! We're thrilled to hear you were happy with our customer service, speedy delivery, and the quality of our products. It really means a lot to us to know we’ve met your expectations. We hope you enjoy your new furniture, and we’d love to welcome you back anytime! Best regards, The Lakeland Furniture Team

Posted 1 month ago

“Great service”

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Posted 1 month ago

Thank you for the five-star review! We're so glad you were happy with the service — we really appreciate your support. Best regards, The Lakeland Furniture Team

Posted 1 month ago

“top class service for a top class product . would highly reccomend”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words! We're thrilled to hear you were happy with both the service and the product — that's exactly what we aim for. We truly appreciate the recommendation and look forward to welcoming you back in the future! Best regards, The Lakeland Furniture Team

Posted 1 month ago

“Fast efficient delivery and so far the product seems to be of good quality.”

Helpful Report

Posted 1 month ago

Thank you for your lovely feedback! We're so pleased to hear your order arrived quickly and that you're happy with the quality of your product so far. If you have any questions down the line or need anything else, feel free to get in touch — we’re always here to help! Best regards, The Lakeland Furniture Team

Posted 1 month ago

“The office chair arrived quickly and was exactly as pictured. The only issue is that there weren't instructions on how to assemble it. I went on YouTube to find some tutorials and I was able to put it together quite easily”

Helpful Report

Posted 1 month ago

Thanks so much for your review! We're really pleased to hear your office chair arrived quickly and was just as pictured — that's exactly what we aim for. Apologies that the assembly instructions weren’t included in the box — we understand how important that is. We’re glad to hear you were able to find a solution quickly through YouTube and get it assembled with ease! We’ll also pass this feedback along to our team so we can continue improving the unboxing experience. Thanks again for choosing Lakeland Furniture — we hope you enjoy your new chair! Best regards, The Lakeland Furniture Team

Posted 1 month ago

“very fast delivery”

Helpful Report

Posted 1 month ago

Good Morning Alistair, Thank you for your review! We're glad to hear everything met your expectations and that you were happy with the delivery. We appreciate your support and look forward to serving you again! Kind regards Sam

Posted 1 month ago

“Efficient. Goods as expected. Delivery great.”

Helpful Report

Posted 1 month ago

Good Morning, Thank you for your review! We're glad to hear everything met your expectations and that you were happy with the delivery. We appreciate your support and look forward to serving you again! Kind regards Sam

Posted 1 month ago

“The item was an easy ordering process and arrived on time. Good quality chair at a good price. Very happy with purchase”

Helpful Report

Posted 1 month ago

Good Morning, Thank you for your great review! We're so pleased to hear that the ordering process was smooth and that you're happy with the quality and price of your chair. Enjoy your purchase, and we hope to serve you again in the future! Kind regards Sam

Posted 1 month ago

“Thouse bar stools are exactly what I was looking for! I am very happy with my purchase! Excellent quality! 🤗”

Helpful Report

Posted 1 month ago

Good Morning Cristina, Thank you for your wonderful review! We're thrilled to hear that the bar stools are exactly what you were looking for and that you're happy with the quality. Enjoy your new stools, and we’d love to assist you again in the future! Kind Regards Sam

Posted 1 month ago

“Quick delivery great quality chair and very comfortable. Would buy from again.”

Helpful Report

Posted 1 month ago

Good Afternoon Chris, Thank you for your 5-star review! We're delighted to hear that you're happy with the chair's quality and comfort, as well as the quick delivery. We’d love to have you shop with us again in the future! Kind regards Sam

Posted 1 month ago

“We bought a leather look barstool which is fabulous quality and really comfy. Easy ordering and quick delivery”

Helpful Report

Posted 1 month ago

Good Morning Sharon, Thank you for your lovely review! We're delighted to hear that you're happy with your barstool's quality and comfort. Enjoy your new seating, and if you ever need anything else, we're here to help! Kind regards Sam

Posted 1 month ago

“Speedy delivery, replacement chrome stands for bar stools, had ordered stools online and wasn’t happy then ordered more and wasn’t happy again so researched replacement chrome bases then noticed you can get all the attachments so my John Lewis bar stools look new again. Very happy, wish I’d noticed the website sooner.”

Helpful Report

Posted 1 month ago

Good Morning Jacqui, Thank you for your review! We're delighted to hear that our replacement chrome bases helped restore your John Lewis bar stools to their former glory. It's great to know you found everything you needed on our website—if you ever need anything else, we're here to help. Enjoy your refreshed stools! Kind regards Sam

Posted 1 month ago

“SENT WRONG ITEM”

Helpful Report

Posted 2 months ago

Good Morning David, We're very sorry for the mistake with your order. I’ve been in touch with our support team, and they have confirmed that a full refund has already been issued. If there’s anything else we can do to help, please don’t hesitate to reach out. Apologies again for the inconvenience! Kind regards Sam

Posted 2 months ago

Lakeland Furniture is rated 4.6 based on 2,885 reviews