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Lakeland Furniture Reviews

4.6 Rating 2,577 Reviews
91 %
of reviewers recommend Lakeland Furniture
4.6
Based on 2,577 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Lakeland Furniture Reviews
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Phone:

0161 694 2790

Location:

Glebe Street,
Shaw,
Oldham
Lancashire
OL2 7SF

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Quality good delivery when required and prices good. What more would you want
Helpful Report
Posted 7 years ago
A comfortable chair, at a reasonable price, promptly delivered. No complaints so far.
Helpful Report
Posted 7 years ago
Good Afternoon Stephen, I am pleased to see as of yet you are very happy with your new chair and the service you have received. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Quick delivery good price and nice construction
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to read you are happy with the product you have received and we would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift voucher for you to use on your next order with us.Kind regards Sam
Posted 7 years ago
We have just purchased 4 dining room chairs and we were very pleased with how easy it was to order them and we were kept up to date on when they were going to be delivered which was only a few days which we were really pleased about and they were easy to put together and very good quality.We willl definitely be buying from Lakeland again..
Helpful Report
Posted 7 years ago
Good Afternoon Chrissie, Thank you for the wonderful feedback and 5*rating you have given after receiving your new Dining Chairs. I am pleased to read how happy you were with the service and the chairs themselves. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new Dining Chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Fantastic red parasol from Lakeland furniture. This 2m Cambridge crank & tilt is easy to use looks amazing and a fabulous colour. Great value for money. Would recommend this company.
Helpful Report
Posted 7 years ago
Good morning Lynn, Thank you for the wonderful feedback and 5*rating you have given after receiving your new parasol. I am pleased to see you have found it easy to use, a fabulous colour and looks amazing. Thank you for posting the picture here, it really does look wonderful and it seems not only yourself will enjoy the shade given by this parasol. For posting the picture here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Really pleased with the kitchen chairs - great value too.
Helpful Report
Posted 7 years ago
Good morning Jeanette, Thank you for the great feedback and 5*rating you have given after receiving your new kitchen chairs. I am pleased to read you have found them to be great value. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 gift voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Website was easy to navigate order delivered within the timescale stated. The product purchased was as per description.
Helpful Report
Posted 7 years ago
Good Morning Julie, Thank you for the wonderful feedback and 5*Rating you have given us after receiving you new product. I am pleased to read you found ordering easy and the product purchased was as per description. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Love the chairs! They were super hard to assemble but great final product xxx
Helpful Report
Posted 7 years ago
Good Morning, Thank you for the feedback and rating you have given after receiving your new chairs. I am pleased to see you Love the chairs! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Chairs are excellent value for money. They arrived on time with no fuss. I recommend Lakeland
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to see you are happy with your new chairs and you have found them to be excellent value for money. Thank you for the wonderful Feedback and 5*rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
no complaints , goods arrived on time and as described
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to see you are happy with your new products and I would like to thank you for the feedback and rating you have given. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new products onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Great chairs at a reasonable price but delivered with Yodel who left a signed for package in the rain and out the front of our house without us being home. But happy enough with the product.
Helpful Report
Posted 7 years ago
Good Morning Gemma, I am sorry to read that Yodel left the package outside in the rain and at the front of your home. That is not acceptable and I can only apologise regarding this. I am however pleased to see you are happy with the new product and I would like to thank you for the feedback and rating you have given. If you would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
gas strut was faulty with original delivery but a replacement was quickly sent and chair now working OK. A good purchase
Helpful Report
Posted 7 years ago
Good Morning John, I am sorry to read that on delivery of your new product you found the gas lift to be faulty but I am pleased to see that this was rectified swiftly for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Our order was for a sun parasol which was rather too high so when it was tilted the sun came underneath. Looks quite sturdy. Delivered well packed.
Helpful Report
Posted 7 years ago
Good quality and good price. Fast delivery
Helpful Report
Posted 7 years ago
Good Morning Colin, I am pleased to see you are happy with your new product and I would like to Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Bought these chairs and they are absolutely amazing. Excellent price and delivery was before the suggested date!
Helpful Report
Posted 7 years ago
Good Morning Darren, I am pleased to see you are happy with your new chairs and you have found them absolutely amazing. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
2 of the chairs were scratched because the way they were packed.
Helpful Report
Posted 7 years ago
Good Morning, I am sorry to read that on receiving your order you found that 2 of the chairs were in fact damaged. Please do email our support team at support@lakeland-furniture.co.uk along with an image of the damage and someone will get back to you asap and hopefully we can get this rectified for you. I am sorry for the inconvenience this may cause. Kind regards Sam
Posted 7 years ago
Problem with the delivery which took longer than expected but the CS team were very helpful and prompt at replying to emails. Happy with the chair, and bought for a good price.
Helpful Report
Posted 7 years ago
Good Morning Clare, I am sorry to see you had a problem with the delivery of your order but I am pleased to see that someone from our Customer Service Team were very helpful and and prompt into replying to emails. I am pleased to see you are now happy with the chair and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Would have been a 5* if Parcelforce had delivered it on time.
Helpful Report
Posted 7 years ago
Good price, fast delivery, quality product
Helpful Report
Posted 7 years ago
Good Morning Mark, I am pleased to read you are happy with your new product and the overall service you have received. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Very fast delivery , garden umbrella looks good
Helpful Report
Posted 7 years ago
Good Morning, I am pleased to see you are happy with your new parasol and I would like to Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 7 years ago
Lakeland Furniture is rated 4.6 based on 2,577 reviews