Lakeland Furniture Reviews

4.6 Rating 2,721 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,721 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Customer Service

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Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Hi Just took receipt of clear replica chairs but there are no assembly instructions and the bolts/screws don't seem toiling with the holes in the seats? Can't believe that items which need to be home assembled would arrive without instructions and it seems that other buyers have made the same comment! Please advise on assembly!

Helpful Report

Asked by J Bell (2 years ago)

Good Morning, I am very sorry for the late reply to you here, I have been out of the office since last Friday. Can I ask you to please email the support team direct at support@lakeland-furniture.co.uk and they will be more than happy to email them to you. Once again I do apologise for this and the inconvenience this has caused you. Kind regards Sam

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Answered by (2 years ago)

Hi guys I have just bought a garden parasol from you and was wondering what the fastest delivery would be. Mum in laws first time out after a stroke so I need it for the garden for her. Thanks so much Amanda

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Asked by Amanda and Eric Gandhi (3 years ago)

Hi Amanda, it depends on which parasol you require. If it is a 2m one they can go on next day delivery as long as you order within the time frame it states on the website. Other parasols can go on a 48 hr delivery. Please do email the support team regarding the delivery charge for these items on a faster delivery and they can tell you the cost. The email is support@lakeland-furniture.co.uk where someone will be happy to help you further. Kind regards Sam

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Answered by (3 years ago)