Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street, Shaw, Oldham, Lancashire
Rating: 4.59

4.6 Rating 2,577 Reviews

91 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0161 694 2790

Location:

Glebe Street,
Shaw,
Oldham
Lancashire
OL2 7SF

Write Your review

Tell us how Lakeland Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely chair. Easy to assemble and perfect look for my daughters desk !”

Helpful Report

Posted 6 years ago

Good Morning Louise, Thank you for the wonderful feedback and 5*rating you have given after receiving the Chair. I am pleased you have found it to be a perfect look for your Daughters desk. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent product from a first class company. Very pleased with quality, very competitively priced. Highly recommended.”

Helpful Report

Posted 6 years ago

Good Morning Beth, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased you have found it to be a an excellent product at a very competitive price. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great item and service.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the feedback and the rating you have given after receiving your product. I am pleased you found the item to be great along with a great service too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Ordered a chair expecting it to be in one piece but like Ikea you had to put together yourself, and like ikea it had four washers missing.”

Helpful Report

Posted 6 years ago

Good Morning Kenneth, I am sorry to read that on delivery of the product you found 4 washers were missing, If you have not done so already please email our support team at support@lakeland-furniture.co.uk where someone will be happy to send the washers out to you. I am sorry for any inconvenience this may cause you. Kind regards Sam

Posted 6 years ago

“Its the same old story - cheap goods that are very rough round the edges - 2 x stool bases both scratched due to loose crossbar moving about within box!(NO PACKING ROUND!)and the welds and fittings/finish are very rough (yes I am an engineer) Will not recommend to anyone”

Helpful Report

Posted 6 years ago

Good Morning Andrew, I am sorry to read you have received scratched items. Please do not hesitate to contact our damages team along with an image of the damage and the email address is support@lakeland-furniture.co.uk where they will be happy to help rectify this swiftly for you. Sincere apologies again for the inconvenience this has caused you. Kind regards Sam

Posted 6 years ago

“Not received yet - still waiting!”

Helpful Report

Posted 6 years ago

Good Morning Linda, I am sorry to read you have not yet received your order therefore can I ask you to please email our support team at support@lakeland-furniture.co.uk where someone will be happy to look into this further for you. Sorry for the inconvenience this may cause you. Kind regards Sam

Posted 6 years ago

“Quality furniture at a good price, small issue with a damaged piece of trim that was replaced very quickly.”

Helpful Report

Posted 6 years ago

Good Morning Andy, I am sorry to read on delivery of your new furniture you found a problem with the trim but I am pleased someone from our support team where able to rectify this swiftly for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Fast delivery, easy to use website. Instruction diagrams which came with the chair could gave been a bit clearer though.”

Helpful Report

Posted 6 years ago

“I really love the chair. Finally I found one that fits me as I am petite. The colour matches my room.”

Lakeland Furniture 5 star review on 10th February 2020

Helpful Report

Posted 6 years ago

Good Morning Paula, I am pleased to read you love your new Peris chair and you have found it to fit you well and also that the colour matches your room. Thank you for the sharing the photo of your new chair with us here. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Chairs were delivered quickly and were exactly as seen online. We are delighted with our our purchase.”

Helpful Report

Posted 6 years ago

Good Morning Rowena, Thank you for the wonderful review and feedback you have given after receiving your new chairs. I am pleased you are delighted with your purchase and they were delivered quickly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Early delivery! Easily put together! Exactly what I wanted.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your purchase. I am pleased you found it to be exactly what you wanted. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of the product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Ordered a chair that was delivered damaged. Quick email and three days later replacement arrived..”

Helpful Report

Posted 6 years ago

Good Morning Andrew, I am sorry to read on the delivery of your new chair you found it to be damaged but I am pleased to see the team arranged a replacement swiftly for you and you are now happy. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Love the stools blue colour is just what I wanted may order another 2”

Helpful Report

Posted 6 years ago

Good Morning Jane, I am pleased to read you love your new bar stools and they are just what you had wanted. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Very pleased with the kitchen chairs which were easy to put together and promptly delivered. Excellent service, thank you.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the wonderful feedback you have given after receiving your new kitchen chairs. I am pleased you found them easy to assemble and you also received excellent service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new kitchen chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Love the chair perfect easy to put together good quality and sturdy furniture just right for the lounge don't look too big and bulky reccomend”

Lakeland Furniture 5 star review on 6th February 2020

Helpful Report

Posted 6 years ago

Good Morning Malcolm, I am pleased to see you are very happy with your new Toronto Office chair and you have found it to be perfect, good quality and just right for the lounge. Thank you for the wonderful feedback, rating and also for sharing the picture here with us. For doing so I shall be forwarding you a £10 Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Speech delivery, well lacked product, easily assembled and all necessary parts and assembly instructions included ! Product (office chair) works well and at a good price !”

Helpful Report

Posted 6 years ago

Good Afternoon William, I am pleased to read you are very happy with your new office chair and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“I was looking for a stylish office chair, and couldn't find a better selection than Lakeland. I needed a chair that I could use all day every day as I work from home. I wanted comfort and style and got both with the Chester. Customer service was also really good.”

Helpful Report

Posted 6 years ago

Good Morning Stuart, Thank you for the amazing feedback and 5*rating you have given after receiving your new office chair. I am pleased you have found the chair to be stylish and comfortable for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The seats on the stools we ordered were damaged on arrival. The stools were replaced quickly.Your customer service is excellent.”

Helpful Report

Posted 6 years ago

Good Morning, I am sorry to read on the arrival of your new bar stools you found the seats to be damaged but I am pleased the support team helped resolve this swiftly for you. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Fantastic bar stool, easy to put together. Delivery was fast. Would definitely recommend this company.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to read how happy you are with your new bar stool and I would like to Thank you for the great feedback and 5*rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stool onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“I ordered my item for next day delivery on the Sunday and finally received it on the Thursday after a few messages to both you guys and the courier. Super happy to finally receive the item I got all the parts out to make the item only to find out the screws were missing.... 5 days later (today) after emailing the support team I have finally got the finished item together. Don’t get me wrong I am happy with the item but the experience I was not so happy with. The support team were amazing and very attentive so I could not fault them for that but would I purchase an item from you guys again? Probably not”

Helpful Report

Posted 6 years ago

Good Morning to you Gemma, I am sorry to read that on delivery of your new product you found some of the fixings were missing and I sincerely apologise about this. I am pleased that once the fixings arrived and you assembled the item you were happy with the product. Once again I sincerely apologise for the inconvenience this has caused you. Kind regards Sam

Posted 6 years ago

Lakeland Furniture is rated 4.6 based on 2,577 reviews