Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street, Shaw, Oldham, Lancashire
Rating: 4.59

4.6 Rating 2,577 Reviews

91 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0161 694 2790

Location:

Glebe Street,
Shaw,
Oldham
Lancashire
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lovely bar stool”

Helpful Report

Posted 6 years ago

Good Afternoon, I am pleased to read you are happy with your new bar stools and I want to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Purchased 3 Skye bar stools. They arrived much quicker than expected which was brilliant. The quality is great and they were so easy to put together. Very comfy stools and over the moon with my purchase.”

Lakeland Furniture 5 star review on 30th December 2019

Helpful Report

Posted 6 years ago

Good Morning Julie, Thank you for the amazing feedback, 5*rating and photo you have shared here. They look fantastic in your home. I am pleased you are over the moon with your purchase. For posting the image here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The stool is great and was delivered quickly but it was missing all the screw heads. Rather than wait for some to be delivered we bought our own.”

Helpful Report

Posted 6 years ago

“I ordered two bar stools in grey. They look very attractive, are comfortable and easy to adjust. They are well made and are easy to assemble. The chairs were well packaged and the parcel was delivered within the agreed 48 hour timescale. An excellent purchase for our new house and I love them.”

Helpful Report

Posted 6 years ago

Good Morning Elaine, Thank you for the wonderful feedback you have given after receiving your bar stools. I am pleased you found them to look very attractive, comfortable and easy to adjust. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Need to make sure the product will be suitable otherwise you will need to pay to return the item, which means it's not worth it.”

Helpful Report

Posted 6 years ago

“Very good service. Lovely chair. Not happy with courier as parcel was dumped and left outside a neighbours house.”

Helpful Report

Posted 6 years ago

Good Afternoon Berta, I am sorry to read that the courier left the parcel outside a neighbours house and we can only apologise about this. It is unacceptable. However I am pleased you are happy with the product itself and I want to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The chair bought is very nice and very good value. However, I paid £15 extra to have it delivered the following day. That did not happen and though I was assured I would have the £15 refunded, so far nothing.....”

Helpful Report

Posted 6 years ago

Good Afternoon to you Michael, I am sorry that you did not receive the product when you expected and I can only apologise for this. Looking into this just now I have been informed that for some reason the refund was at the back end of our system and it did not get processed. My colleague has just done this now and should be with you in the next 3-5 working days. If you do have any problems then please do let us know. Sincere apologies again for the inconvenience this has caused you. Kind regards Sam

Posted 6 years ago

“Although not the most expensive bar stools on the market the look okay. The stools required assembly, the assembly easy but the fittings are of poor quality. The seat squab are comfortable but the vinyl has already split on one stool.”

Helpful Report

Posted 6 years ago

Good Morning, I am sorry to read you are not fully satisfied with the bar stools therefore can I ask you to please email our support team at support@lakeland-furniture.co.uk along with any images you can of the damage and they will be happy to help you. Sincere apologies for the inconvenience this may cause you. Kind regards Sam

Posted 6 years ago

“excellent furniture for such a excellent price”

Helpful Report

Posted 6 years ago

Good Afternoon Martin, I am pleased you are happy with your new furniture and you have found it to be excellent and an excellent price too. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great elegant comfortable dining chairs. Arrived very quickly even during Christmas mail period.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after receiving your new Dining Chairs. I am pleased you have found them to be elegant and they arrived very quickly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new dining chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent service and product”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased you are happy with your new purchase and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of the product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great service, great product.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your new product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new purchase onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Holes in chair seats and legs didn’t match up well but still able to fit them together. The chairs look good though”

Helpful Report

Posted 6 years ago

Good Morning Susan, I am sorry to read you had problems aligning the seat and legs but I am pleased you were able to manage this. Please do not hesitate to contact the support team if you do have any further problems and they will be happy to help further. The email address is support@lakeland-furniture.co.uk Thank you for the feedback you have given and the rating also. If you would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Very easy process and excellent value”

Helpful Report

Posted 6 years ago

Good Morning Mark, I am pleased you are happy with your purchase and you found it to be a very easy process and excellent value. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“I have just recently finished decorating my bedroom and the chair looks perfect in it . Thank you”

Helpful Report

Posted 6 years ago

Good Morning Ann, Thank you for the wonderful feedback and 5*rating you have given after receiving your new chair. I am pleased it looks perfect in your newly decorated room. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Unfortunately all 3 of the stools I've bought have scagged very easily and one of the stools has come apart, where the seat and backs join. Such a shame as apart from the poor quality of the faux leather and stitching, they're great looking and comfortable stools.”

Helpful Report

Posted 6 years ago

Good Morning Annelise, I am sorry to read how disappointed you are with the seat. Can I ask you to please email the photos to our support team as they are awaiting your reply and they will then decide what way to go forward. Sincere apologies again for the inconvenience this has caused you. Kind regards Sam

Posted 6 years ago

“Chair was as described and just what I wanted. Delivery was fine although found it too difficult to track. Luckily I was in when they delivered”

Helpful Report

Posted 6 years ago

Good Morning Diane, Thank you for the great feedback and rating you have given after receiving your new chair. I am pleased you found it to be just what you wanted. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great service and quality. Delivery was smooth and I was kept informed throughout as to where my order was.”

Helpful Report

Posted 6 years ago

Good Morning Ian, I am pleased you are happy with the service you have received and the quality of your new purchase too. I would like to Thank you for the great feedback and 5*rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new purchase onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Instructions were well below par.”

Helpful Report

Posted 6 years ago

Good Morning, I do apologise that the instructions were inadequate. Please do email our support team at support@lakeland-furniture.co.uk if you require any help regarding this and they will be happy to help you further. Kind regards Sam

Posted 6 years ago

“Had to wait longer but love my new chair.”

Helpful Report

Posted 6 years ago

Good Morning Peter, I am pleased you love your new chair and I would like to Thank you for the feedback and rating too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

Lakeland Furniture is rated 4.6 based on 2,577 reviews