Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street, Shaw, Oldham, Lancashire
Rating: 4.59

4.6 Rating 2,577 Reviews

91 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0161 694 2790

Location:

Glebe Street,
Shaw,
Oldham
Lancashire
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with every aspect of the goods and services Lakeland Furniture provided. Was expecting a delay on delivery due to time of year, but they actually got it sorted earlier than originally quoted! Quality of the stools is excellent so wouldn't hesitate to recommend.”

Helpful Report

Posted 6 years ago

Good Morning Gary, Thank you for the wonderful feedback and 5*rating you have given after receiving your new products. I am pleased to read that the delivery was quick and you found the quality of the stools to be excellent. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new products onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent service and really nice, well designed bar stools”

Helpful Report

Posted 6 years ago

Good Morning Robert, I am pleased you are happy with your purchase and you have found them to be really nice and well designed bar stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Good communication, quick delivery, nice bar stools, as described.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. I am pleased they arrived quickly and as described. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Very comfortable chairs”

Helpful Report

Posted 6 years ago

Good morning, I am pleased to read you are happy with your new chairs and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Fabulous service ! Stools are excellent quality too.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. I am pleased you are happy with the service and you have found the stools to be excellent quality too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Ordered office chair at a very good price and it arrived quicker than expected. Very good service”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to read you are happy with your new office chair and you found it to be a very good price and it arrived quicker than expected. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Always difficult buying furniture without seeing them first but the breakfast bar stools were so lovely and a good price to boot. Slightly high for a standard height worktop so legs needed cutting down by about 3inches. Fabulous and they look fabulous in my new kitchen”

Helpful Report

Posted 6 years ago

Good Morning Julie, I am pleased to read you are happy with your new bar stools and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Perfect service. Ordered easily. Arrived on time. Chairs are exactly what I expected and the size quoted.”

Helpful Report

Posted 6 years ago

Good Afternoon to you Nicola, I am pleased you are happy with your new chairs and they are exactly what you had expected. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Rapid delivery .Easy to put together and looks far more expensive than it was very happy”

Helpful Report

Posted 6 years ago

Good Morning Dianne, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you found the item easy to assemble and looks far more expensive than it was. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Pleased with service, first item we received was faulty (not damaged) but was dealt with quickly and smoothly”

Helpful Report

Posted 6 years ago

Good Morning Catherine, I am sorry to read you received a faulty product but I am pleased our support team rectified this swiftly for you and you are now fully satisfied. Thank you for the feedback you have given and rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great quality products and exceptional service. We had a slight issue with one item which was replaced and delivered within 3 days. We are delighted with our Purchase and will visit again in the future.”

Helpful Report

Posted 6 years ago

Good Morning, I am sorry to read that on delivery of your order you found there to be a problem with one but I am pleased that someone from our team rectified this swiftly for you and you are now fully satisfied. Thank you for the feedback you have given and 5*rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new products onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great value, great looking chair”

Helpful Report

Posted 6 years ago

Good Morning Lee, I am pleased you are happy with your new chair and you found it to be great value. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Cuban bar stool...excellent...simple to assemble...good price ...very pleased.”

Helpful Report

Posted 6 years ago

Good Morning Mick, Thank you for the fantastic feedback and 5*rating you have given after receiving your new Cuban Bar Stool. I am pleased you found it to be excellent, simple to assemble and a good price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stool onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Delivered on time really pleased with the quality. Excellent value .”

Helpful Report

Posted 6 years ago

Good Morning Peter, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased it was delivered on time and you found it to be excellent value. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new purchase onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“So happy with the bar stools. They are perfect in my kitchen. Really good quality.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to read you are happy with your new bar stools and I am sure they do look perfect in your kitchen. Thank you for the fantastic feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

Good Afternoon, I am pleased you are happy with your new bar stools and I am sure they do look perfect in your kitchen. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The chair I ordered has still not arrived. Ordered on 30/11/19 it is now 11/12/19! The chair arrived at the depot, but has had to be repacked as packaging was badly damaged. Communication from Lakeland has not been good. I cannot comment on the quality of the chair as I have not yet received it, although expecting it to be damaged or broken! Will not be using Lakeland again.”

Helpful Report

Posted 6 years ago

Good Afternoon Karen, I am sorry to read of your disappointment after the delay in delivering your chair. Looking into this further with the support team they have confirmed a resend has been done and you should be receiving the new item today. Any problems please do let them know and they will be happy tp help you. Sincere apologies again for the inconvenience this has caused you. Kind regards Sam

Posted 6 years ago

“I ordered the chair and it arrived within a few days. No instructions were enclosed, but it is fairly obvious how it goes together so not a problem. However, one part of the sleeve that covers the gas piston was split. This sleeve prevents grease getting onto clothes when in use and dirt getting on to the piston. I submitted an enquiry online and suggested that I could try to repair it but would prefer a replacement. I received no response - although Lakeland said that they sent one. I had an ‘online chat’ with Lakeland. The suggestion by Lakeland was that the part was not important as it could be thrown away during assembly. An odd response as the part has a function - and is shown as part of the chair on their website photos. However, I was told a duplicate of the email would be sent - and the chat was abruptly closed down by Lakeland. No email arrived, despite checking my junk folders and asking Lakeland to confirm the email address they were sending to. I have since sent an email to Lakeland’s support. Their response effectively says to leave them alone and wait … I am still waiting with bits of chair part assembled - while I still wait and wait. How many customers have problems that I am having to wait in this queue so long? I thought I was being helpful in offering to try and repair the damaged sleeve - but Lakeland appear to have no intentions of being helpful. Meanwhile - I wait.”

Helpful Report

Posted 6 years ago

Good Afternoon Christopher, I am very sorry to read that on delivery of the chair you found it to have damaged parts and I sincerely apologise about this. Looking into this further with the support team I have been informed that a new sleeve has been sent out to you and hopefully this will resolve the issue. If you do have any problems then please do not hesitate to contact us again. Sincere apologies again for the inconvenience this has caused you. Kind regards Sam

Posted 6 years ago

“Good quality, low cost chairs.”

Helpful Report

Posted 6 years ago

Good Morning Neil, Thank you for the feedback and 5*rating you have given after receiving the chairs. I am pleased you have found them to be good quality, low cost chairs. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Really pleased Thankyou”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your order and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“First told the product had been dispatched and given a tracking number. Then told out of stock- no updates unless I chase for them - still no sign of them”

Helpful Report

Posted 6 years ago

Good Afternoon Alasdair, I am sorry to read you have been waiting for your item to be delivered and I can understand your frustration. Looking into this further with the support team I have been informed that your order was delivered on the 13th Dec and I hope you are happy with the item. If you do have any problems then please do let us know. Kind regards Sam

Posted 6 years ago

Lakeland Furniture is rated 4.6 based on 2,577 reviews