Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street, Shaw, Oldham, Lancashire
Rating: 4.59

4.6 Rating 2,577 Reviews

91 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0161 694 2790

Location:

Glebe Street,
Shaw,
Oldham
Lancashire
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love the design of the bar stools and they are comfy to sit on. Two things would make them better - the wood is not that well sanded and varnished, so a bit rough in places. And the seat is not that big for adults, which is fine for a bar stool but if you plan to sit on it for long periods of time it is not like a dining chair.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the feedback you have given after receiving your new bar stools and the rating also. I shall pass on the information you have given to the manager. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“easy to order goods,clear on delivery process,delivered on time”

Helpful Report

Posted 6 years ago

Good Morning John, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you found the website easy to use and it was delivered on time. Please feel free to recommend us to friends and family in the future and if you are able and would like to post and image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Good to deal with however disappointing that Aberdeen is outwith their free delivery area and therefore had to pay a Next Day delivery charge.”

Helpful Report

Posted 6 years ago

Good Morning, I am sorry to read you were disappointed with the delivery charge for the area you live in and I would like to Thank you for the feedback you have given. If you would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £ 10 Gift voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The Item came a Day Earlier ok?”

Helpful Report

Posted 6 years ago

Good Morning Kenrick, Thank you for the feedback you have given after receiving your new product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next purchase with us. Kind regards Sam

Posted 6 years ago

“Very lightweight making it easy to move. The back of the seat though is very upright so tends to push you a little bit too far forward, would have prefered a bit more of a lean back position. But otherwise comfortable and good value for a cheaper range. It's only for occasional use so not a problem.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the feedback you have given after receiving your order. Please do not hesitate to contact us if you are not fully satisfied and we will do our best to help you further. If you are then fully satisfied and you would like to post an image of your product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Brilliant quick service Thankyou”

Helpful Report

Posted 6 years ago

Good morning Maggie, I am pleased you are happy with your purchase and the service you have received and I would like to thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Easy to to order, super fast delivery and delighted with quality of my chairs. Great saving in flash sale. First time dealing with this company I'm very impressed and will definitely use them again.”

Helpful Report

Posted 6 years ago

Good Morning Ann, Thank you for the feedback and 5*rating you have given after receiving your new chairs. I am pleased you found the website easy to use, fast delivery and you are delighted with the quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Absolutely fabulous service, had a slight issue with one of my breakfast bar stools but it was dealt with straight away, would definitely use Lakeland again. 5 Star service from start to finish and you definitely can’t say that very often.”

Helpful Report

Posted 6 years ago

Good Morning Sarah, I am sorry to read you had a slight issue with one of your new bar stools but I am pleased that someone from our support team were able to rectify this swiftly. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next purchase with us. Kind regards Sam

Posted 6 years ago

“The chair is as seen on the company website. I bought at a sale price and felt given it was faux leather it was value for money. It looks good in line with mid-century furniture. Made in China and assembles easily. See photo.”

Lakeland Furniture 5 star review on 26th November 2019

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after receiving your new Casino office chair. It looks perfect in your home. Thank you for the picture you have shared here, for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Bad Packaging! Chair arrived in very thin cardboard box which had broken open. Checked contents,not sure if there should have been any assembly instructions included. Fortunatley it was easy to assemble and it was not damaged in transit.”

Helpful Report

Posted 6 years ago

Good Morning Philip, I am sorry to read that on receiving the product you found the box to be badly damaged along with no assembly instructions. I am however pleased to read that you managed to assemble the product and it was not damaged in transit. Thank you for the feedback you have given regarding your order. If you do have any further problems please do not hesitate to contact us and someone will be happy to help you. Kind regards Sam

Posted 6 years ago

“Sorry but it took a while to get here & some of your stock is available cheaper from Wayfair with free carriage. It maybe cheeky but I bought the chair to re sell”

Helpful Report

Posted 6 years ago

“Ordered item and arrived as advised. Great quality product which arrived well packaged, really pleased with our new bar stools.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you have found them to be great quality and arrived well packaged. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Absolutely first class service I needed to phone regarding a query on a couple of occasions and the response has been extremely professional. The girls that took my calls were not only efficient but very helpful and caring Thank you”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased you are happy with your new product and the service you have received. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new purchase onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Very pleased with quality of product on delivery. Had lots of positive comments from friends and family!”

Helpful Report

Posted 6 years ago

Good Afternoon, I am pleased you are happy with your new product and you have received lots of positive comments from friends and family about them. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Well packaged, fast delivery and great quality product. Didn’t realise some screws were in the chair, which caused some confusion on my behalf, so be mindful of that.”

Helpful Report

Posted 6 years ago

Good Afternoon Martin, I am pleased you are happy with your new chair and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great quality, stylish items at very competitive prices. Reliable and efficient service. Highly recommended.”

Helpful Report

Posted 6 years ago

Good Morning Luke, I am pleased you are happy with your new product and I would like to Thank you for the fantastic feedback and rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Just the job for the office in the spare bedroom. No arms so fits right under the desk which is what we were looking for and doesn’t take up too much room. Seat length is a bit short for my longer legs but just right for my husband and comfortable enough for the periods of time we’re using it for. Good value for money.”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you for the wonderful feedback you have given and the rating too after receiving your new Office Chair. I am pleased you have found it to fit perfectly under the desk and comfortable also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“I am impressed, with the good quality and size of the chairs and is considering putting in a another order for one or two more. Very happy thank you.”

Helpful Report

Posted 6 years ago

Good Morning Margaret, Thank you for the wonderful feedback you have given after receiving your new chairs. I am pleased you have found them to be good quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Good delivery service and good quality value for money chairs. Unfortunately one leg was missing from order but a swift response made sure missing part was delivered promptly Would certainly shop with them again.”

Helpful Report

Posted 6 years ago

Good Morning Chris, I am pleased to read that someone from our support team helped rectify the missing part swiftly for you and you are now fully satisfied with the chairs. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Really thrilled with these bar stools, they fit into my kitchen wonderfully!”

Helpful Report

Posted 6 years ago

Good Morning Maureen, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. I am pleased they fit into your kitchen wonderfully. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

Lakeland Furniture is rated 4.6 based on 2,577 reviews