Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.72

3.7 Rating 1,327 Reviews

77 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.7

Based on 1,327 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty good by the loks ov it. pretty insurance.”

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Posted 11 years ago

“Great company by the looks of it. Nice easy to use website and cheap insurance.”

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Posted 11 years ago

“Great website, speedy and efficient”

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Posted 11 years ago

“Superb quick friendly service !!”

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Posted 11 years ago

“ok...”

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Posted 11 years ago

“Your site is very easy to navigate and pleasant on the eye. There could be more drop down boxes for locations as this seems somewhat limited. I like that you offer a fast and reliable service at a fixed price repair with no hidden costs. I would definately use your service”

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Posted 11 years ago

“Very informative and lots of interesting products”

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Posted 11 years ago

“Perfect products. Great company”

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Posted 11 years ago

“Brilliant.”

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Posted 11 years ago

“great site and very user friendly”

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Posted 11 years ago

“Really good”

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Posted 11 years ago

“Good site, very easy to navigate.”

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Posted 11 years ago

“Excellent Website, all information easily at hand. Top notch!”

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Posted 11 years ago

“amazon, deliver very quickly .”

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Posted 11 years ago

“fantastic”

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Posted 11 years ago

“Very clear and concise web site. Easy to use and navigate. No problems at all”

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Posted 11 years ago

“Friendly and efficient.”

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Posted 11 years ago

“Thank you for a quick, and very satisfied result. The engineer was really helpful and very professional.”

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Posted 11 years ago

“I have been sold goassist cover for my washing machine that is 8 years old.When my washing machine broke down I reported it and they adviced me to clean the filter and put on the hot wash that should clear the fault.after following instructions and flooding my garage fault did not clear.They said that engineer will contact me .I called again and they told me that I have to fill the form and send it via email.I've done that.I phoned again after 3 days and they told me that engineer will contact me all I need to do is sit and wait.After few days nobody calling I called again and they have told me that form needs 5 working days to be processed.I called after 5 working days they told me that they are reviewing my form and they will contact me.they finally contacted me 13 days after filling the form trying to establish exect date when washing machine broke down instead of trying to rectify the fault or do something about it.For person speaking to me it was more imortant if washing machine broke down 13 or 14 days ago.we ended up conversation that his manager will call me to rectify the problem.I will write another review if there is improvement and they fix my washing machine but right now service was so poor and slow,wasting my precious time and money.When I told this to my friends at work they reccomended British Gas cover as excellent.No form filling no delay .”

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Posted 11 years ago

Hi Tatjana, We're really sorry to hear about your problems. We aim to get an engineer to you within 48 hours once we have the service information from you. I can see now that an engineer was despatched and I hope you found the repair fast and efficient. If there's anything else you need please do contact our customer service team via the freephone number or via customerservices@go-assist.co.uk Thank you.

Posted 11 years ago

“very good at calling you back on the phone ,very helpful staff . glad I took this plan out because at the break down time I was not working and this saved me time and money. I would highly recommend the outstanding service kind regards bryan foster”

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Posted 11 years ago

Go Assist Ltd is rated 3.7 based on 1,327 reviews