Go Assist Ltd Reviews - Read 1,139 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.74 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 8654111

Email:

customerservices@go-assist.co.uk

Location:

Richmond HouseRichmond Hill

Write Your review

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Big thank you to Marcel who came to look at our broken Dyson and then observed other issues with our appliances that could be easily remedied. He went the extra mile and was very polite and professional.”

Posted 1 month ago

“Although I did not use this company for my repair, the service from Alba was excellent. She explained the various options to me in a clear and honest way. She was very professional and I will say she is a credit to this organisation. Thank you.”

Posted 5 months ago

“Although I didn't use this company for my repair, the service I received from Alba was excellent. She was thorough and explained the various options to me in a clear and honest fashion. She was very professional and I will say Alba is a credit to the organisation. Thank you.”

Posted 5 months ago

“after reading so many negative comments I was really worried so I called Go Assist and asked if I could have a refund- They sent an engineer out today and he has fixed my fridge freezer. Thank you so much will be using again if I ever need to”

Posted 8 months ago

“Fast and friendly service”

Posted 1 year ago

“Easy to book and good price.”

Posted 1 year ago

“Very easy website to navigate through, explaining all options very clearly (conversely, my manufacturer's website was incredibly complicated and I gave up). Affordable options too, and good availbility of repair dates. Thumbs up from me!”

Posted 1 year ago

“Simple easy to book.”

Posted 1 year ago

“So far so good - need to wait to see if engineers turn up and mend but happy to get someone before Christmas and it was quick.”

Posted 1 year ago

“Great company to deal with. Nice and clear easy to understand.would recommend again.”

Posted 1 year ago

“Fast and reliable in our time of need in the run up to Xmas.”

Posted 1 year ago

“Daryl Boden, the engineer, arrived 5 mins early. He was there for 55 mins to fix what seemed to be an impossible task. I’m very happy with the service from start to finish. All for a fixed fee of £69 .”

Posted 1 year ago

“So far so good. Lseems efficient so far”

Posted 1 year ago

“Quick , easy and informative”

Posted 1 year ago

“If the repair is as good as booking it It will be excellent”

Posted 1 year ago

“Easy to book, reasonably priced, looking forward to an equally excellent repair”

Posted 1 year ago

“Excellent on line instructions, even for a non geek,”

Posted 1 year ago

“So far an easy way to get the problem fixed user friendly”

Posted 1 year ago

“Initial cost for repair seems very reasonable, opted for insurance on top for added peace of mind. Very happy”

Posted 1 year ago

“Ms Callyl & Will, most courteous and helpful with ones dilemma.
Would certainly recommend above similar operations...”

Posted 1 year ago

Go Assist Ltd is rated 4.46 based on 1,139 reviews