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Go Assist Ltd Reviews

3.9 Rating 1,368 Reviews
75 %
of reviewers recommend Go Assist Ltd
3.9
Based on 1,368 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 7%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
2.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Go Assist Ltd Reviews
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Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Had an engineer out to my dryer. Diagnosed the fault and ordered the part the same day. Someone came back a week later once the part arrived and fixed the dryer. Tested before he left.
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Posted 3 months ago
TREBLESLTD assisted me in getting my money back after my withdrawals were prohibited because of fraud.
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Posted 3 months ago
Booked an engineer for my cooker oven not working .I was worried reading some of the bad reviews. No need to be , the procedure booking online , texting and my follow up call very efficient when verifying .The engineer sorted problem quickly a new element required and also reposed bulb in oven that previous engineer unable to rectify.
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Posted 2 years ago
Oven problem. Reported fault made appointment date. Engineer attended on said date. From start to finish he was top class, courteous, Knew exactly what he was doing. Could not fault him in any way. Fixed problem. I did not get his name but from Romania. This was the first time that I used GO ASSIST . Will certainly use them again. Thank you.
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Posted 4 years ago
Big thank you to Marcel who came to look at our broken Dyson and then observed other issues with our appliances that could be easily remedied. He went the extra mile and was very polite and professional.
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Posted 4 years ago
Although I did not use this company for my repair, the service from Alba was excellent. She explained the various options to me in a clear and honest way. She was very professional and I will say she is a credit to this organisation. Thank you.
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Posted 4 years ago
Although I didn't use this company for my repair, the service I received from Alba was excellent. She was thorough and explained the various options to me in a clear and honest fashion. She was very professional and I will say Alba is a credit to the organisation. Thank you.
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Posted 4 years ago
after reading so many negative comments I was really worried so I called Go Assist and asked if I could have a refund- They sent an engineer out today and he has fixed my fridge freezer. Thank you so much will be using again if I ever need to
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Posted 5 years ago
Fast and friendly service
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Posted 5 years ago
Easy to book and good price.
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Posted 5 years ago
Very easy website to navigate through, explaining all options very clearly (conversely, my manufacturer's website was incredibly complicated and I gave up). Affordable options too, and good availbility of repair dates. Thumbs up from me!
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Posted 5 years ago
Simple easy to book.
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Posted 5 years ago
So far so good - need to wait to see if engineers turn up and mend but happy to get someone before Christmas and it was quick.
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Posted 5 years ago
Great company to deal with. Nice and clear easy to understand.would recommend again.
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Posted 5 years ago
Fast and reliable in our time of need in the run up to Xmas.
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Posted 5 years ago
Daryl Boden, the engineer, arrived 5 mins early. He was there for 55 mins to fix what seemed to be an impossible task. I’m very happy with the service from start to finish. All for a fixed fee of £69 .
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Posted 5 years ago
So far so good. Lseems efficient so far
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Posted 5 years ago
Quick , easy and informative
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Posted 5 years ago
If the repair is as good as booking it It will be excellent
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Posted 5 years ago
Easy to book, reasonably priced, looking forward to an equally excellent repair
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Posted 5 years ago
Go Assist Ltd is rated 3.9 based on 1,368 reviews