Appalling service. It took over 3 months to fix a damper assembly problem on a Daewoo fridge/freezer. Go Assist were absolutely useless in following up with the contractor they appointed. They promised to get in touch with contractor and call back on several occasions but didn't.
After 3 months an engineer turned up but they had sourced the wrong part. Finally, after another week the right part arrived and the fridge/freezer is now working properly.
My advice is do not use this company or its associates, who all work out of the same call centre in Bournemouth. No apology or expression of regret for abysmal service received.
7 years ago
Go Assist Ltd has a
4.0
average rating
from
1,309
reviews
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