I booked an appointment with them on the 23rd and they arrived on the 28th. Because that was the earliest appointment. They told me something wasn’t right with the valve in my dishwasher and they advised I needed a replacement which costs on top of the initial service I received on the day. I was told they would order a new part and fix it for me in a few days. I paid them money. Then a couple of days later someone from the company emails me to say they aren’t able to repair my appliance on this occasion, sorry. I am very disappointed, and quite frankly need to be ware of companies who take a call out fee. They just take your money. That’s just my experience and I don’t wish for this to happen to anyone else.