Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.01

“The problem with my dishwasher was identified promptly (the element needed replacing). The Glotech engineer removed it, fitted in a new one and tested the machine thoroughly before fitting it back into the kitchen unit.”

Helpful Report

Posted 4 years ago

Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

“I have given a rating of very poor because of the lack of triage prior to the visit. My wine cooler wasn't powering on...I gave the model number and described the problem in detail. When the engineer visited, all he did was check the fuse on the plug and told me that parts weren't available to replace the controller as it's 5+ years old. For that, I had to pay the call-out charge + VAT. Outrageous!. I should've been given prior detail that parts weren't available for this model and Globetech should've declined to take on this job.”

Helpful Report

Posted 4 years ago

“Very good service, courteous and informative.”

Helpful Report

Posted 4 years ago

Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

“easy to book, emails confirming booking were quick and easy to read. engineer arrived promptly having phoned 20 minutes beforehand. Engineer was efficient, explained all he was doing, informed me of the issue and quickly rectified it. Quick, clean, no fuss, Totally impressed!”

Helpful Report

Posted 4 years ago

Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

“Was informed by the engineers my washing machine was beyond repair, before my appointment to save me the cost of paying for a visit. I was grateful for this, but was kept informed from booking the appointment until such time it needed to be cancelled. Staff were very kind, helpful and understanding at all times.”

Helpful Report

Posted 4 years ago

Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

“An excellent and prompt service. The engineer was extremely helpful and polite.”

Helpful Report

Posted 4 years ago

Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

“Do not contact this company they will let you down at the last minute twice i booked it and twice I got a phone call to saying the engineer is sick and they cancelled.”

Helpful Report

Posted 4 years ago

“Good service”

Helpful Report

Posted 4 years ago

Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

“Good,quick and fair service.”

Helpful Report

Posted 4 years ago

Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

“A friendly engineer who did an efficient job.”

Helpful Report

Posted 4 years ago

“The engineer turned up. That’s where the customer service ended. He couldn’t get the tumble dryer out to examine , so told us we need a new one without even examining the current one! Left plinth on floor. £117 for the privilege!!! Rubbish! 10 minutes spent at property! Do not use !!!”

Helpful Report

Posted 4 years ago

“Mr P Jones. washing machine door seal changed today. Excellent repair job from engineer Andrew very professional. really pleased with job.”

Helpful Report

Posted 4 years ago

Good Afternoon Mr Jones, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to Andrew and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

“Happy with the service.”

Helpful Report

Posted 4 years ago

Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

“Fixed the fault asap, very good....but a second fault appeared and has yet to be fixed...so not yet finished. Keith”

Helpful Report

Posted 4 years ago

Good Afternoon Keith, We're very happy to hear that you had a very positive experience with all areas of the company. I have sent you a private message in order to understand the second fault further. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

“The freezer repair engineer was an obvious expert in his trade. Very efficient and very straight, not trying to say that more work was required than was necessary.”

Helpful Report

Posted 4 years ago

Good Afternoon Gordon, We're very happy to hear that you had a very positive experience with all areas of the company. We're also glad to see that you felt the interaction was honest and courteous. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

“Fantastic repair of the fridge, very quick and very professional. If I have any future issues I will definitely be using them again.”

Helpful Report

Posted 4 years ago

Good Afternoon Pat, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We are happy to see you would consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

“A very prompt and effective service that we would certainly use again.”

Helpful Report

Posted 4 years ago

Good Afternoon Lyn, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

“Your service was really efficient and the engineer was very pleasant. I would happily recommend you or use you again.”

Helpful Report

Posted 4 years ago

Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

“The engineer told me that our Miele fridge freezer needed a new ice maker as it was jammed and unable to be fixed but that he was unable to get the part. He assured me that ‘someone will get in touch and advise whether a Liebherr part would fit instead’ No one contacted me at all- I rang and left two messages after hanging in queues for a long time and I also left a text message- no reply from anyone at all. I’ve wasted time and money with this company. The Miele engineer is here now and has fixed the ice maker- a v small part required- a common fault in older ice makers. I’m disappointed and surprised at the total lack of customer service with glotech”

Helpful Report

Posted 4 years ago

Good Morning, We are very sorry to see that you have not had a positive experience. We have sent you a message privately in order to further understand what could have caused this. We hope this experience does not deter you from considering us in the future. Regards, Glotech Repairs.

Posted 4 years ago

“Engineer arrived ahead of time and did the job very professionally and also offered advice on other matters. Very impressed with the company overall.”

Helpful Report

Posted 4 years ago

Good Morning Jon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Glotech Repairs Reviews

About Glotech Repairs:

Location: