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Glotech Repairs Reviews

4.0 Rating 4,969 Reviews
75 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,969 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
The Glotech engineer repaired our washing machine quickly and efficiently. I thought that there was something seriously wrong with it, but he quickly identified a little something caught up in the works: a twig! Glotech's number is now up on the wall, next to the twig, with a warning to all to take the twigs out of their jeans before washing them.
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Posted 9 years ago
Excellent service from helpful, efficient and polite engineer.
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Posted 9 years ago
Got the part very quickly and installed very well .
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Posted 9 years ago
I kept being sent confirmations for appointments that were incorrect or not agreed on AND it took a long time to get an appointment, with conflicting information on whether or not they had the appliance in stock.
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Posted 9 years ago
They did exactly what they promised from booking to telephoning to advise when the repair guy would attend. Brilliant service, rare these days
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Posted 9 years ago
Did not fix or identify problem cause. Had to use Samsung repairs to fix meaning money wad wasted trying to get this fixed by your company
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Posted 9 years ago
Very professional job done and went beyond of the repair
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Posted 9 years ago
I have used them for a number of years now various times so will give an honest review based on all of my experiences with them. Booking is a breeze. All done through the website or with one of their office staff. Engineers come when you book them for and call if there's any unavoidable delays (like when football events are happening nearby!). Proper invoice with engineers report given at the end (by email which is even better, means I don't lose it!). Guarantee of six months which I don't recall ever having to use which is another testament to their quality of work. Most recently I had Chris come out to my dishwasher and he had the thing fixed within about 20 mins. Thanks a bunch for all the service over the years!
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Posted 9 years ago
Both guys who came round were just great. The first to find out the problem and the second to do the repair. Would definitely use your company again. Thank you.
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Posted 9 years ago
Professional, friendly and knowledgeable engineer. Importantly, he mended the washing machine on the spot (without fuss) rather than the dreaded thing which usually happens which is that they have to come back in a week because they haven't got the part
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Posted 9 years ago
Neff Microwave repair. You had model number. First operative called. No inspection. Conclusion new magneto required. Extra £150 paid in advance. Man left. Returned with colleague, who discovers no power feed. Loose wire at plug socket. Can't fit loose wire because not qualified. Both left. £230 odd wasted. £150 returned for part but £70 wasted. Electrician called, fixed wire, all for £20. Very poor service and no sight of any goodwill gesture as requested.
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Posted 9 years ago
On time and explained the problem in very easy terms
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Posted 9 years ago
The technician arrived on time and assessed the issue of my dishwasher. The part ordered within a week and it's then fixed. Efficient and cost is reasonable.
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Posted 9 years ago
The repair did not last more than a few days and the appliance broke again with the same symptoms as before the repair.
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Posted 9 years ago
Your technician just looked at my fridgefreezer and said my only option was to drill a hole in the back and create some sort of pipe contraption to clear the overflow blockage myself (!!!) Or buy a new appliance from glotech to get half my callout fee refunded. Absolute waste of £72 and I feel scammed.
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Posted 9 years ago
Very nice engineer, knew his stuff. Friendly and informative. Got the problem fixed same day. Was timely, efficient and cleaned up after himself
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Posted 9 years ago
Very good service. Ordered the part and came back to fix it. All good.
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Posted 9 years ago
On time, repair done quickly and efficiently
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Posted 9 years ago
1) Professional approach 2) Through 3) Provide balance response to questions 4) Follow up on talls 5) Clear report followed
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Posted 9 years ago
Good communication, responsiveness and repair. Punctuality and proactive communication of delays could be improved.
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Posted 9 years ago
Glotech Repairs is rated 4.0 based on 4,969 reviews